Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shardul Aryal

Lake Hiawatha,NJ

Summary

A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Host

Brookside Diner
Whippany, NJ
09.2023 - Current
  • Provided excellent customer service by anticipating customer needs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed incoming calls during busy shifts.
  • Accepted payments from guests for dine-in and take-out foods.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Public Relations Volunteer

Nepal Red Cross Society(Blood Bank)
Solteemod, Kathmandu, Nepal
03.2022 - 07.2023
  • Created promotional campaigns to increase awareness of the organization's mission and objectives.
  • Assisted with planning and execution of private, company and client events.
  • Assisted PR manager with scheduling and organizing various events.
  • Established or maintained cooperative relationships with community, consumer or public interest group representatives.

Data Entry Volunteer

Nepal Red Cross Society(Blood Bank)
Solteemod, Kathmandu, Nepal
03.2022 - 07.2023
  • Verified accuracy of data entered by cross-referencing source documents.
  • Created new entries, updated existing files, and deleted outdated records as needed.
  • Maintained confidentiality when handling sensitive material.
  • Helped Blood Bank digitalize its record of blood donors by partnering with Hamro Life Bank.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.

Cashier

Big Mart Nepal
Samakhusi, Kathmandu, Nepal
11.2020 - 04.2022
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Bachelor of Science - Biology

Caldwell University
Caldwell, NJ
05-2027

Skills

  • Customer Service
  • Strategic communications
  • Community Engagement
  • Customer Relations
  • Credit and cash transactions
  • Team Collaboration
  • Telephone reception
  • Front of House Organization

Timeline

Host

Brookside Diner
09.2023 - Current

Public Relations Volunteer

Nepal Red Cross Society(Blood Bank)
03.2022 - 07.2023

Data Entry Volunteer

Nepal Red Cross Society(Blood Bank)
03.2022 - 07.2023

Cashier

Big Mart Nepal
11.2020 - 04.2022

Bachelor of Science - Biology

Caldwell University

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Shardul Aryal