Sharea' Virden
Detroit,MI
Summary
Detail-oriented Patient Access Representative skilled in customer service and patient education. Committed to streamlining processes and enhancing patient understanding of financial responsibilities.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
Conifer Healthcare Solutions
10.2024 - Current
- Managed insurance eligibility inquiries, streamlining the verification workflow for effectiveness.
- Educated patients on financial responsibilities and payment options to enhance understanding.
- Trained new staff members on procedures and best practices in patient access operations.
- Facilitated insurance verification and eligibility checks to enhance patient access services.
Patient Care Coordinator
Becker Orthopedics
04.2023 - 10.2024
- Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and compliance.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Coordinated patient appointments, ensuring timely access to orthopedic care and reducing wait times.
Final Policy Specialist
Amrock
10.2019 - 06.2022
- Advanced organizational goals by implementing evidence-based best practices in policymaking processes.
- Processed high volumes of data entries with attention to detail and accuracy 110+ policies per day.
- Maintained organized records, ensuring easy retrieval and management of information.
- Conducted quality checks on data entries to uphold integrity and minimize errors.
Education
High School Diploma -
Detroit International Academy For Young Women
Detroit, MI06.2014
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Appointment scheduling
- Registration and admissions
- Phone and email etiquette
- Healthcare systems navigation
Timeline
Patient Access Representative
Conifer Healthcare Solutions
10.2024 - Current
Patient Care Coordinator
Becker Orthopedics
04.2023 - 10.2024
Final Policy Specialist
Amrock
10.2019 - 06.2022
High School Diploma -
Detroit International Academy For Young Women