Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shareda Hutchinson

GA

Summary

Dedicated business administration professional with 10+ years of experience in customer service, dispatching, operations support, and temporary assignments across multiple industries. Proven skills in client communication, scheduling, data entry, and team support, with consistent high satisfaction and reliability in dynamic environments.

Overview

22
22
years of professional experience

Work History

Banquet Server

Center Cut Catering
Jasper, Georgia
11.2025 - 12.2025

(Temporary assignment through Express Jobs)

  • Prepared banquet setups and provided professional food and beverage service.
  • Ensured event success through attention to detail and guest satisfaction.
  • Handled cleanup while maintaining safety and cleanliness standards.

Service Dispatcher

Green Heating & Cooling
Canton, Georgia
09.2025 - 11.2025

( Temporary assignment through Express Jobs )

  • Managed incoming service calls, invoices, and scheduled technician appointments.
  • Dispatched field staff based on priority, location, and expertise.
  • Communicated updates to customers and technicians for seamless service.

Customer Service Representative

CBIZ
Woodstock, Georgia
07.2025 - 09.2025

(Temporary assignment through Express Jobs.)

  • Assisted clients and teams with account inquiries via phone and email.
  • Maintained accurate customer records through precise data entry.
  • Resolved service issues by coordinating across departments.

Customer Service Representative

Ibex Global Inc
San Antonio, Texas
11.2021 - 07.2025
  • Scheduled/dispatched transportation routes for efficient client service.
  • Coordinated drivers and mileage reimbursements for community programs.
  • Served over 50 clients daily with high satisfaction, and trained new dispatchers.

Transportation Courier

Uber Inc
Atlanta, Georgia
02.2019 - 11.2021
  • Delivered clients and packages safely and punctually across metro areas.
  • Optimized routes for timely, professional service.

Shift Manager

Dunkin’ Donuts
Norcross, Georgia
10.2009 - 03.2012
  • Supervised operations, trained staff, and managed a $50K+ inventory.
  • Supported marketing and scheduling that boosted quarterly revenue by over $200K.

Retail Store Manager

Ever Fashion
Lithonia, Georgia
12.2007 - 06.2011
  • Oversaw merchandising, cash control, and 6-8 staff supervision.
  • Trained 10+ employees, prepared sales reports, and promotions.

Cashier

Checkers
Decatur, Georgia
11.2003 - 01.2005
  • Processed POS transactions, ensured food safety, and order accuracy.

Education

Associate of Arts - Business Administration

Atlanta Technical College
Atlanta, GA
08-2024

High School Diploma -

Cedar Grove High School
Ellenwood, GA
05-2007

Skills

  • Office administration and data entry
  • Customer service and client relations
  • dispatching, scheduling, and route coordination
  • inventory and budget tracking
  • Reporting and documentation
  • Training and onboarding support
  • Problem solving and conflict resolution
  • Time management and multitasking
  • Microsoft Office and Google Workspace
  • Remote/telework tools and communication
  • Cash handling

Timeline

Banquet Server

Center Cut Catering
11.2025 - 12.2025

Service Dispatcher

Green Heating & Cooling
09.2025 - 11.2025

Customer Service Representative

CBIZ
07.2025 - 09.2025

Customer Service Representative

Ibex Global Inc
11.2021 - 07.2025

Transportation Courier

Uber Inc
02.2019 - 11.2021

Shift Manager

Dunkin’ Donuts
10.2009 - 03.2012

Retail Store Manager

Ever Fashion
12.2007 - 06.2011

Cashier

Checkers
11.2003 - 01.2005

Associate of Arts - Business Administration

Atlanta Technical College

High School Diploma -

Cedar Grove High School
Shareda Hutchinson