Sharee Johnson
Columbia,MO
Summary
Dynamic Licensed Insurance Agent with expertise in customer relationship management, risk assessment, and effective communication. Proven ability to develop personalized insurance plans and resolve client issues efficiently.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Agent
American Health marketplace
Oakland park, FL
05.2024 - Current
- Assisted clients in understanding insurance options and benefits.
- Developed personalized insurance plans based on client needs.
- Resolved issues efficiently while maintaining a positive client experience.
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
Licensed Insurance Agent
Results cx
, FL
09.2022 - 02.2024
- Assisted clients in understanding insurance options and benefits.
- Developed personalized insurance plans based on client needs.
- Conducted regular follow-ups to address client inquiries and concerns.
- Resolved issues efficiently while maintaining a positive client experience.
Licensed Insurance Agent
Select Quote
, FL
03.2022 - 08.2022
- Developed personalized insurance plans based on client needs.
- Assisted clients in understanding insurance options and benefits.
- Conducted regular follow-ups to address client inquiries and concerns.
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
- Maintained accurate records of client information including contact details and policy changes.
Licensed Insurance Agent
Engagent Health
, FL
05.2019 - 01.2022
- Assisted clients in understanding insurance options and benefits.
- Developed personalized insurance plans based on client needs.
- Conducted regular follow-ups to address client inquiries and concerns.
- Resolved issues efficiently while maintaining a positive client experience.
- Conducted customer needs assessments to identify appropriate coverage levels and options.
Licensed Insurance Agent
Concentrix
, MT
02.2017 - 04.2019
- Assisted clients in understanding insurance options and benefits.
- Developed personalized insurance plans based on client needs.
- Conducted regular follow-ups to address client inquiries and concerns.
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
- Maintained accurate records of client information including contact details and policy changes.
Education
Some College (No Degree) -
Southwestern Illinois College
Belleville, ILSkills
- Risk assessment
- Customer relationship management
- Problem solving
- Effective communication
- Detail orientation
- Insurance product expertise
- Insurance sales expertise
- Upselling
- Quotes and sales
- Health insurance
- Client needs analysis
- Licensed insurance agent
- Customer service
Timeline
Licensed Insurance Agent
American Health marketplace
05.2024 - Current
Licensed Insurance Agent
Results cx
09.2022 - 02.2024
Licensed Insurance Agent
Select Quote
03.2022 - 08.2022
Licensed Insurance Agent
Engagent Health
05.2019 - 01.2022
Licensed Insurance Agent
Concentrix
02.2017 - 04.2019
Some College (No Degree) -
Southwestern Illinois College