Shareef Blackman
New York,USA
Summary
Retail and Operations Manager with 10+ years of experience leading high-volume stores and warehouse operations. Skilled in training and developing teams, driving sales growth, and improving efficiency through streamlined processes. Strong track record in inventory control, customer service excellence, and operational compliance.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
US APE LLC.
New York, USA
07.2021 - 01.2025
- Drove 20% sales growth through staff training and customer engagement strategies.
- Recruited, onboarded, and coached 15+ employees, improving retention and team performance.
- Implemented inventory audits that reduced stock discrepancies and shrink by 15%.
- Oversaw daily operations including cash handling, banking, and scheduling to maintain compliance and efficiency.
- Organized in-store events and product launches to increase brand awareness and sales.
Shipping & Receiving Manager —Concurrent-Role Ovn
Nike
New York, USA
04.2019 - 05.2024
- Managed inbound/outbound logistics for $60 million in merchandise annually.
- Designed onboarding and training materials, reducing new hire ramp-up time by 30%.
- Conducted warehouse audits and daily cycle counts, maintaining 98% inventory accuracy.
- Operated forklift/pallet jack and ensured compliance with all safety and shipping regulations.
- Tracked shipments and provided proactive customer updates to improve satisfaction.
Shipping Manager—Concurrent Role
Flight Club
New York, USA
08.2019 - 07.2021
- Scheduled carrier pick-ups/deliveries, reducing delays and improving fulfillment speed by 20%.
- Verified shipping documents and work orders for accuracy, eliminating order errors.
- Supervised staff packaging high-value merchandise, ensuring safe handling and damage prevention.
- Maintained digital tracking database for all incoming and outgoing inventory.
Assistant Store Manager – Operations
Superdry
Queens, USA
10.2017 - 06.2019
- Supported store leadership in managing operations for a high-traffic retail location.
- Trained new staff on customer service and operational procedures, improving sales conversion rates.
- Coordinated merchandising layouts and floor resets, boosting visual appeal and sales.
- Supervised bank deposits, payroll, and security compliance to ensure safe store operations.
Shipping and Receiving Manager
Macys Logistics
New York, New York
10.2012 - 05.2017
- Managed daily shipping and receiving operations for women’s shoes department.
- Organized storage areas within the warehouse for easy access to products when needed.
- Oversaw inventory control processes to ensure accurate stock levels.
- Collaborated with other departments to streamline cross-functional communication on shipments.
Education
High School Diploma -
William E. Grady High School
09.2009 - 05.2013
Skills
- Team Leadership & Training
- Customer Service Excellence
- Inventory & Loss Prevention
- Scheduling & Payroll
- Cash Handling & Banking
- Operational Compliance
- Shipping & Receiving
- Freight & Logistics
- Order Fulfillment
- Visual Merchandising
- Problem solving
- Conflict resolution
- Bank deposit procedures
- Store operations
References
- References available upon request.
Timeline
Store Manager
US APE LLC.
07.2021 - 01.2025
Shipping Manager—Concurrent Role
Flight Club
08.2019 - 07.2021
Shipping & Receiving Manager —Concurrent-Role Ovn
Nike
04.2019 - 05.2024
Assistant Store Manager – Operations
Superdry
10.2017 - 06.2019
Shipping and Receiving Manager
Macys Logistics
10.2012 - 05.2017
High School Diploma -
William E. Grady High School
09.2009 - 05.2013