Matthew Morosco
Port Saint Lucie
Summary
Patient-focused healthcare professional with over 10 years of experience as an EMT and Certified Paramedic, combined with strong expertise in patient coordination, insurance pre-authorizations, medical documentation, and compliance. Proven ability to support diagnostic and clinical teams by managing patient intake, scheduling, accurate data entry, and provider communication in fast-paced healthcare environments.
Overview
17
17
years of professional experience
Work History
Store Manager
AT&T; (Cellular World)
Stuart, FL
09.2021 - Current
- Managed scheduling, documentation accuracy, workflow coordination, and sensitive data handling in a high-volume environment.
- Led team to exceed sales targets through effective training and performance management.
- Implemented inventory control measures, reducing shrinkage and improving stock accuracy.
- Analyzed sales data to identify trends, driving improvements in product assortment and promotions.
- Mentored staff on best practices for customer interactions, fostering a high-performance culture within the team.
- Coordinated staff scheduling and resource allocation to meet business needs during peak periods.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
BLS Supervisor / EMT / Paramedic
Bushkill Township Fire Company
Bushkill, PA
11.2014 - 04.2017
- Delivered direct patient care in emergency and non-emergency medical situations.
- Applied medical terminology, anatomy, and physiology knowledge to assess patients and communicate with providers.
- Completed accurate clinical documentation in compliance with healthcare standards.
- Supervised emergency response teams and coordinated staffing and training requirements.
BLS Coordinator / EMT
Sunny Ambulance Company
Bethlehem, PA
01.2009 - 03.2014
- Coordinated patient transfers between hospitals, nursing facilities, and care centers, ensuring continuity of care.
- Managed insurance pre-authorizations to support timely transport and billing processes.
- Reviewed, approved, and submitted patient care documentation to ensure billing accuracy and regulatory compliance.
- Maintained compliance with state and local healthcare and transportation regulations.
- Built and sustained professional relationships with hospitals and long-term care facilities, increasing referral volume.
Education
Certified Paramedic -
GEM-EMI
01.2016
Certified EMT - undefined
Monroe County Community College
01.2009
Skills
- Patient Intake & Service Coordination
- Insurance Verification & Pre-Authorizations
- Medical Terminology & Clinical Documentation
- Anatomy & Physiology
- Patient Care Reports (PCRs) & Billing Support
- Electronic Medical Records & Data Entry
- Scheduling & Workflow Management
- HIPAA & Regulatory Compliance
- Patient Communication & Customer Service
- Team Leadership & Training
- Multitasking and organization
- Customer relations
- Problem-solving
- Customer service
ADDITIONAL
Languages: English (Fluent), Spanish (Beginner)
Timeline
Store Manager
AT&T; (Cellular World)
09.2021 - Current
BLS Supervisor / EMT / Paramedic
Bushkill Township Fire Company
11.2014 - 04.2017
BLS Coordinator / EMT
Sunny Ambulance Company
01.2009 - 03.2014
Certified EMT - undefined
Monroe County Community College
Certified Paramedic -
GEM-EMI