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Hi, I’m
Sha'Rell Ausbrooks
Summary
Driven, dependable, hardworking individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization. Accomplished medical professional with exceptional organizational and interpersonal skills seeking to utilize technical expertise and work ethic to contribute to a positive patient experience. Energetic professional ready to bring medical training and new ideas to a progressive healthcare facility that demands and recognizes efficient and effective practice. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
years of professional experience
Work History
International House Hotel
Customer Service Representative
10.2023 - Current
Job overview
- Document activity in customer accounts in an accurate manner and ensure confidentiality
- Enter customer account data and communicate in a clear and concise manner
- Identify customer needs, provide resolutions to problems, and follow established procedures
- Interact with customers via inbound and outbound calls to answer inquiries and to provide assistance.
Hotel Vinache
Reservations Coordinator
03.2022 - 08.2023
Job overview
- Documented activity in customer accounts in an accurate manner and ensured confidentiality
- Entered customer account data and communicated in a clear and concise manner
- Identified customer needs, provided resolutions to problems, and followed established procedures
- Interacted with customers via inbound and outbound calls to answer inquiries and to provide assistance.
Army National Guard
Data Entry
06.2014 - Current
Job overview
- Enter data into a computer, operate a variety of office machines, and perform other clerical or administrative duties
- Adhere to policies, procedures, and guidelines, and handle confidential information
- Enter and process data, compile, sort, and verify accuracy of data, and check batches for errors
- Maintain logs of activities and finished work and store completed documents in appropriate locations.
Education
Ultimate Medical AcademyTampa, United States
Associate of Science from Medical Insurance Billing
08.2024
Helen Cox High SchoolHarvey, LA
High School Diploma
05.2013
Skills
- Written and verbal communication
- Time management skills
- Problem-solving abilities
- Data entry (experience using 10-key number pad)
- MS Excel
- Invoice Preparation
- MS Word
- MS PowerPoint
- Professional Demeanor
- Self Motivation
- Interpersonal Communication
- Account updating
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Working with Children
Timeline
Customer Service Representative
International House Hotel
10.2023 - Current
Reservations Coordinator
Hotel Vinache
03.2022 - 08.2023
Data Entry
Army National Guard
06.2014 - Current
Ultimate Medical Academy
Associate of Science from Medical Insurance Billing
Helen Cox High School
High School Diploma
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