Sharetha Campbell
Leeds
Summary
Dynamic leader with proven expertise in cash handling and team leadership, honed at Loves Travel Stop & Country Store. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant improvements in workplace efficiency. Skilled in problem-solving and maintaining high standards of service, demonstrating a positive attitude and flexibility in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Shift Leader
Loves Travel Stop & Country Store
12.2022 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained high standards of cleanliness throughout the facilities, ensuring adherence to health regulations at all times.
Banking Specialist
Regions Bank
06.2017 - 09.2022
- Counted currency, coins and checks in cash drawer, night depository and ATM.
- Developed comprehensive strategies for business growth, targeting both existing customers and new market segments.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
Education
High School Diploma -
Leeds High School
Leeds, AL05-2003
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
Timeline
Shift Leader
Loves Travel Stop & Country Store
12.2022 - Current
Banking Specialist
Regions Bank
06.2017 - 09.2022
High School Diploma -
Leeds High School
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