Katelynn Lynch
Atkinson,IL
Summary
Dynamic professional with a proven track record in customer service and operational efficiency. Excelled at Loves Travel Stop & Country Store by enhancing customer satisfaction and accuracy in transactions. Demonstrated leadership at Dollar General Market, fostering teamwork and excellence. Skilled in customer assistance and machinery operation, embodying work ethic and empathy.
Overview
9
9
years of professional experience
Work History
Cashier
Loves Travel Stop & Country Store
10.2021 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Lead
Dollar General Market
08.2021 - 10.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Stocker
Walmart
02.2020 - 05.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Operator
Eakas Corporation
10.2014 - 01.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
Diploma - General Studies
Hall High School
Spring Valley, IL05.2012
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Loves Travel Stop & Country Store
10.2021 - 06.2023
Team Lead
Dollar General Market
08.2021 - 10.2022
Stocker
Walmart
02.2020 - 05.2022
Operator
Eakas Corporation
10.2014 - 01.2020
Diploma - General Studies
Hall High School
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