Sharfaa Al-Haqq
westerville,OH
Summary
Dynamic marketing executive and visuals manager with a proven track record at VPG Ferndale, enhancing brand awareness and sales through innovative campaigns and strategic merchandising. Excelled in customer service and fair housing regulations, boosting customer satisfaction and compliance. Skilled in building rapport and analyzing market trends, driving expansion and performance.
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Preferred Living
07.2023 - 09.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Visuals Manager
Von Maur
09.2021 - 07.2023
- Increased visual impact and sales [Number]% through optimal arrangement of mannequins, fixtures, walls and tables.
- Developed innovative visual merchandising strategies that drove foot traffic and boosted overall store performance.
- Enhanced customer experience by creating visually appealing and organized store layouts.
- Managed analytical reports to identify and track sales activities and customer trends.
Contact Center Representative
Continental Messaging Solutions
12.2018 - 07.2021
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
- Participated in regular team meetings, sharing insights on common issues faced by customers for collective problem-solving efforts.
- Increased first call resolution rates by utilizing comprehensive product knowledge and problem-solving skills.
- Navigated multiple software applications simultaneously, ensuring accuracy and efficiency in handling customer inquiries.
Marketing Executive
VPG Ferndale
01.2018 - 09.2018
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
Education
BBA - Marketing
Franklin University
Columbus, OH06.2024
Skills
- Customer Service
- Creative Direction
- CAD software proficiency
- Data Entry
- Campaign Planning
Timeline
Leasing Consultant
Preferred Living
07.2023 - 09.2024
Visuals Manager
Von Maur
09.2021 - 07.2023
Contact Center Representative
Continental Messaging Solutions
12.2018 - 07.2021
Marketing Executive
VPG Ferndale
01.2018 - 09.2018
BBA - Marketing
Franklin University
Similar Profiles
Alexandria JozefiakAlexandria Jozefiak
Sales Agent, Senior Sales Agent at Preferred LivingSales Agent, Senior Sales Agent at Preferred Living
Beautiful CowansBeautiful Cowans
Residential Therapist at Preferred Living INCResidential Therapist at Preferred Living INC
Charlize SmithCharlize Smith
Licensed Practical Nurse at Preferred Senior Living Of EllsworthLicensed Practical Nurse at Preferred Senior Living Of Ellsworth