Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharhonda Jones

Philadelphia,PA

Summary

Motivated job seeker looking to obtain a new, challenging position. Works well under pressure, is adaptable, and ready to be a strong team player. Reliable candidate ready to take on challenges in a position using problem-solving and task-prioritization skills to help the team succeed. A dependable employee seeking opportunities to expand skills and contribute to the company's success. Considered hardworking, ethical, and detail-oriented.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Claires
10.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Personal Care Assistant

Aldan Elementary School
02.2022 - 08.2023
  • Assisting individual students and groups of students by providing instructional and behavioral support under the direction of the teacher
  • Guide independent study, enrichment work, and modified assignments assigned by the teacher
  • Assist student in transitioning between classrooms
  • Assist students with personal care tasks.

Security Guard

US Security Care Inc
12.2020 - 01.2022
  • Affectively secured building against unauthorized access and conducted regular patrols
  • Monitored CCTV feeds of building and grounds
  • Drafted concise yet detailed incident reports detailing security breaches or conflicts.

Mail Processing Clerk

Wells Fargo Lockbox Service
02.2020 - 10.2020
  • Sort payments sent through the mail according to their lockbox numbers to get the payments ready to be uploaded to digital invoices
  • Protected company and customer data by following information policies
  • Assisted with tasks and work duties during slow periods to maintain team productivity.

Package Handler/ Warehouse Associate

Amazon
05.2019 - 12.2019
  • Moved all products using conveyor belts and staged items to keep line moving
  • Processed new stock by inputting information into system and adding labels
  • Pick and Pack T-shirts for incoming orders and deliver them to their printer's station to be made.

Sales Associate

Talbots
01.2019 - 06.2019
  • Helped customers navigate store, complete sales and process returns
  • Resolved customer concerns using strong communication and conflict management skills
  • Maintained a calm demeanor and managed issues professionally and according to company standards
  • Demonstrated selling experience in a fast paced, service-oriented retail setting.

Manager

Pizza Hut
03.2018 - 10.2018
  • Monitored employee work to assess performance and identify knowledge gaps
  • Met financial targets by establishing budgets and controlling expenses
  • Prepared schedules and assigned assignments to meet short- and long-term business demands
  • Planned and executed strategies to increase business and drive profit growth at least by 75% since the previous quarter.

Education

Business Management -

West Chester University
West Chester, PA
01.2024

Skills

  • Store Organization
  • Department Oversight
  • Stock Management
  • Records Management

Timeline

Assistant Store Manager

Claires
10.2023 - Current

Personal Care Assistant

Aldan Elementary School
02.2022 - 08.2023

Security Guard

US Security Care Inc
12.2020 - 01.2022

Mail Processing Clerk

Wells Fargo Lockbox Service
02.2020 - 10.2020

Package Handler/ Warehouse Associate

Amazon
05.2019 - 12.2019

Sales Associate

Talbots
01.2019 - 06.2019

Manager

Pizza Hut
03.2018 - 10.2018

Business Management -

West Chester University
Sharhonda Jones