Ashley Bowling
Prospect,TN
Summary
Highly motivated professional with a strong customer service background seeking to transition into the claims adjusting field. Recently obtained Texas All-Lines Adjuster License, as well as licenses in Louisiana and Oklahoma. Skilled in problem-solving, adaptability, and maintaining a strong work ethic in fast-paced environments. Eager to contribute to a dynamic team and grow in an entry-level claims adjuster role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
BDC Representative
Champion Auto Group
Athens, AL
08.2022 - Current
- Manage inbound and outbound phone calls, schedule service appointments, and handle online inquiries
- Maintain customer records, assist walk-in clients, and ensure excellent service delivery
- Support dealership tasks and uphold company policies.
Photographer / Owner
Ashley B Photography
Bradenton, FL
01.2013 - Current
- Own and operate a photography business, specializing in client relations, photography sessions, and business management
- Evolved from a hobby into a steady source of income, maintaining a balance with full-time parental duties.
Payroll / Administrative Assistant
Armstrong Marine
Port Angeles, WA
05.2016 - 12.2017
- Performed clerical duties, managed company records, and maintained staff information
- Handled business accounts with QuickBooks and assisted in purchasing and receiving.
Student Loan Customer Service Representative (Contract Temp)
Citizens Bank
Warwick, RI
06.2015 - 11.2015
- Managed student loan inquiries, provided solutions, and maintained accurate records
- Coordinated with internal teams to resolve customer concerns efficiently.
Service Agent / Resort Manager
RVA Resort Vacation Accommodation
Anna Maria Island, FL
04.2014 - 12.2014
- Handled guest services, managed reservations, and resolved inquiries
- Coordinated vendor services and oversaw billing processes.
Customer Service Coordinator (Remote)
Capital One
Florida
03.2013 - 08.2013
- Handled a high volume of calls, addressing customer complaints and preparing reports for senior management
- Exceeded service and quality benchmarks consistently.
Teller
Bank of the Ozarks
Bradenton, FL
01.2012 - 06.2013
- Managed daily transactions, balanced currency, and provided customer support for banking products.
Teller
Bank of America
Bradenton, FL
07.2009 - 10.2011
- Processed cash transactions, including deposits and withdrawals, while ensuring customer satisfaction.
Education
High School Diploma -
Manatee High School
Bradenton, FL01.2008
Skills
- Customer Service & Client Relations
- Conflict Resolution & Communication
- Financial Transaction Processing
- Administrative Support
- QuickBooks & Payroll Processing
- Microsoft Office (Excel, Word)
- Multi-Line Phone Systems & POS Systems
- Organizational Skills & Attention to Detail
- Team Building & Problem Solving
- Appointment Setting
- Problem-Solving
- Team Collaboration
- Business Development
Certification
- Texas All-Lines Adjuster License
- Louisiana Adjuster License
- Oklahoma Adjuster License
- Xactimate Certification
Timeline
BDC Representative
Champion Auto Group
08.2022 - Current
Payroll / Administrative Assistant
Armstrong Marine
05.2016 - 12.2017
Student Loan Customer Service Representative (Contract Temp)
Citizens Bank
06.2015 - 11.2015
Service Agent / Resort Manager
RVA Resort Vacation Accommodation
04.2014 - 12.2014
Customer Service Coordinator (Remote)
Capital One
03.2013 - 08.2013
Photographer / Owner
Ashley B Photography
01.2013 - Current
Teller
Bank of the Ozarks
01.2012 - 06.2013
Teller
Bank of America
07.2009 - 10.2011
High School Diploma -
Manatee High School
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