Shari Fobbs
Summary
Dedicated entry-level Social Worker versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client's goals by establishing individualized treatment plans. Compassionate and driven with unfailing work ethic and passion for advocating for others.
Overview
14
14
years of professional experience
Work History
Medical Social Work Intern
Central Arkansas Veterans Healthcare System
08.2023 - Current
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Provided emotional support to veterans and families, addressing their concerns related to medical conditions, treatments, and coping strategies.
- Collaborated with medical professionals to develop treatment plans addressing both physical and psychosocial needs of veterans.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Completed psychosocial evaluations and needs assessments.
- Participated in clinical supervision sessions, reflecting on practice experiences and seeking feedback from peers and supervisors to continually refine professional skills and knowledge.
- Educated veterans and families on available resources, empowering them to make informed decisions about their healthcare journey.
- Developed education and social programs through the use of groups to provide veterans receiving dialysis treatment with knowledge and skills for healthy, productive lives.
- Assessed for SI/HI, abuse, neglect, and financial exploitation.
Public Relations Representative
Arkansas Municipal League
02.2018 - Current
- Updated and maintained an up-to-date Preferred Provider Directory and updated provider requests according to department standards.
- Led the appeal process, write appeal letters and disperse as required.
- Verified correct addresses for returned mail.
- Completed quality assurance processes to ensure the Preferred Provider Directory is displayed correctly on the AML webpage.
- Returned invalid National Provider Identifiers (NPI)/Tax Identification Numbers (TIN) claims to provider and updated payor compass system when valid information was received.
- Assisted customer service with providing claim status, eligibility and benefits to both members and providers.
- Responded to fee schedule requests.
- Updated missing claims information to ensure claims are reimbursed at the correct rate.
Public Health Americorps Member/Social Work Intern
Our House Inc.
08.2022 - 06.2023
- Evaluated and identified client's needs through the use of a biopsychosocial assessment.
- Engaged in and created social emotional learning (SEL) for infants, toddlers, and children in Pre-K.
- Provided one-on-one and group therapy sessions with children and/or adults.
- Participated in Triple-P Parenting classes on campus.
- Utilized the Whole Health model while serving both individual clients and families.
- Maneuvered the Arizona Self-Sufficiency Matrix (AZSSM) to evaluate and access improvements in health outcomes.
- Established and reviewed individual treatment plans quarterly for each client on assigned caseload.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Collaborated with other professionals to plan and coordinate care for clients.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Maintained client confidentiality and instituted a safe environment where client's were respected.
Unit Secretary/Billing Specialist
Arkansas Children's Hospital
01.2013 - 02.2018
- Facilitated daily audits of patient billing for ASC, PACU, GI and Surgery departments, including time and supply charges.
- Managed employee time cards.
- Built employees schedules in Insite.
- Assisted with patient billing and purchasing activities for items brought in by supply vendor representatives.
- Led any additional projects assigned by the Business Manager or Director of the Surgery/Ambulatory/Surgery department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Received and reviewed electronic responses via Microsoft Outlook.
- Answered phone calls and greeted visitors on the Surgical unit while assisting transporting families to patient's room.
Residential Care Technician
Conway Human Development Center
06.2010 - 01.2013
- Assisted residents with mental handicaps in the development and maintaining of basic life skills.
- Established training programs to engage social interaction of residents.
- Engaged residents in safety measures on the campus, and maintained a productive and clean environment.
Crew Member/Crew Member Trainer
McDonald's Restaurant
05.2010 - 09.2012
- Ensured and maintained cleanliness of the facility.
- Provided customers with the ultimate gold standard of service.
- Processed register transactions and maintained a positive work attitude in a fast-paced environment.
Education
Master of Social Work - Social Work
University of Arkansas At Little Rock
Little Rock, AR05.2024
Bachelor of Health & Behavioral Science - Speech-Language Pathology
University of Central Arkansas
Conway12.2009
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, 10-key, CPRS, Vista R2
- Excellent communication and people skills
- Ability to adapt in various environments
- Knowledge of Kronos, the billing process, Insite, and EPIC
- Family Support
- Microsoft Teams
- Discharge Planning
- Psychosocial assessment
- Heartsaver CPR AED (CPR AED)
- SPARK & Two-Generation Approach
Activities
- UALR Arkansas Black Social Works (ABSW) Member, 2021-2024
- Public Health Americorps National Service Member, 2022-2023
- Young People's Vice President, 2014-present
- Sunday school teacher, 2008-present
- UNCUT College Ministry President, 2008-2009
- House of Refuge and Deliverance praise team member, 2007-present
- House of Refuge and Deliverance choir member, 2007-present
- INROADS Intern, 2007-2008
Awards
- SCLA Honor Society Nominee, 2024
- NLC Mutual Insurance Scholarship Recipient, 2022
- NASW Scholarship Recipient, 2022
References
References Available Upon Request
Timeline
Medical Social Work Intern
Central Arkansas Veterans Healthcare System
08.2023 - Current
Public Health Americorps Member/Social Work Intern
Our House Inc.
08.2022 - 06.2023
Public Relations Representative
Arkansas Municipal League
02.2018 - Current
Unit Secretary/Billing Specialist
Arkansas Children's Hospital
01.2013 - 02.2018
Residential Care Technician
Conway Human Development Center
06.2010 - 01.2013
Crew Member/Crew Member Trainer
McDonald's Restaurant
05.2010 - 09.2012
Master of Social Work - Social Work
University of Arkansas At Little Rock
Bachelor of Health & Behavioral Science - Speech-Language Pathology
University of Central Arkansas
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