Shari Jensen
Sioux City,IA
Summary
Proven server at Outback Steakhouse, adept in enhancing guest satisfaction and streamlining operations. Skilled in cash handling and exceptional customer service, demonstrated through effective team collaboration and multitasking. Achieved significant improvements in service delivery by focusing on guest engagement and team leadership, ensuring high-quality experiences.
Overview
10
10
years of professional experience
Work History
Server
Outback Steakhouse
04.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Outback Steakhouse
08.2011 - 03.2021
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Education
Associate Of Science - General Studies
Shasta College
Redding, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Team Player
- Reliable and Responsible
- Team Leadership
Timeline
Server
Outback Steakhouse
04.2021 - 09.2021
Server
Outback Steakhouse
08.2011 - 03.2021
Associate Of Science - General Studies
Shasta College