SHARI MITCHELL
Bossier City,LA
Summary
Results-driven leader with expertise in front-end operations. Demonstrated ability to enhance cash handling accuracy and elevate customer experience through effective problem resolution and employee engagement. Focused on driving customer satisfaction and fostering positive interactions.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Front End Team Lead
Sams Club
Bossier City, Louisiana
06.2014 - 08.2026
- Led front-end team to enhance customer service and streamline operations.
- Streamlined cash handling processes, boosting accuracy and reinforcing security measures.
- Trained new associates on company policies and front-end procedures to ensure compliance and operational consistency.
- Coordinated daily shift schedules to maximize staff coverage and workflow.
Customer Service Cashier
Walmart
New Orleans, Louisiana
06.1998 - 06.2014
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer and handled cash transactions securely.
- Resolved customer complaints by providing effective solutions promptly.
- Greeted customers and provided friendly customer service.
- Trained new cashiers on register operation and customer service standards.
Education
High School Diploma -
John Ehret High School
New Orleans, LA05-1998
Skills
- Cash handling accuracy
- Cash handling
- Accurate money handling
- Cash register operation
- Checkout monitoring
- Price verification
- Shift checklists
- Opening and closing procedures
- Operations
- Customer service
- Team leadership
- Training development
- Training and mentoring
- Employee motivation
- Goals and performance
- Problem resolution
- Complaint resolution
- Effective communication
- Listening skills
- Opening and closing procedures
Certification
- I have taken Courses to improve my Team Leadership Skills
- I have taken CBL computer test quarterly to keep up to date with job and requirements.
Timeline
Front End Team Lead
Sams Club
06.2014 - 08.2026
Customer Service Cashier
Walmart
06.1998 - 06.2014
High School Diploma -
John Ehret High School