Accomplished leader with a track record of propelling organizational missions through innovative resource management and strategic initiatives. Proficient in applying business skills to improve operational effectiveness and deliver impactful results. Driven by a commitment to making a meaningful difference in people's lives.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Correctional Clinical Associate
UTMB
08.2022 - Current
Operates data entry system for entry, tracking, auditing, and reporting.
Accounts payable function to include bills for services (Airborne, Arch Wireless, Stern Dental, Airgas, and Xerox).
Preparing chain information and bring new offenders over to the EMR system.
Update unit manuals, as new policy updates become available. Ensure all manuals located in the department are updated.
Full time (40) hrs./wks.
Patient Financial Service Rep
HBH Hospital
08.2015 - Current
Provides best customer service by phone, email and in person.
Screens patient for eligibility assists in applying for Medicaid.
Manage work queue to department standards for productivity.
Responds to discrepancies regarding payments from vendors.
Maintain PHI and HIPAA compliance.
Provides excellent customer service, with multitasking.
Part-time (25) hrs./wks.
Business Office Manager
Sun Behavioral Houston
04.2021 - 08.2022
Supervise business office staff.
Managing critical deadlines and keen attention to details.
Maintain PHI and HIPAA compliance.
Organize, prioritize, and work within a deadline.
Review quality improvement strives and creates suggestion for change as needed.
Perform base analysis and generate an assortment of reports.
Order supplies, equipment and arranges travel.
Full time (40) hrs./wks.
Vendor Collections Management Analyst
HCA/Parallon Business Solutions
07.2013 - 02.2021
Maintain all payment reports and ensure that tapes and reports match and balance.
Review reports ensuring that agencies are working accounts according to standards.
Reconciliation for self-pay and commercial accounts.
Responds to agency questions by researching payments, contractual information approving payment arrangements and audits.
Liaison between attorney and agency ensuring proper collection.
Work Bad Debt pre-list weekly and verify aging in all accounts.
Handle all calls from patients on legal accounts, and meets deadlines.
Full time (40) hrs./wks.
Instructional Coordinator
Alef Independent School District
08.2012 - 07.2013
Delegated tasks to appropriate team members.
Managing deadlines and progress across to team members.
Developing a creative learning community across the school.
Work closely with school counselor.
Knowledge of word processing and electronic spreadsheets apps.
Full time (40) hrs./wks.
Administrative Consultant
K-Force Finance and Accounting Staffing
03.2011 - 08.2012
Reconstructed data on new project to enhance better solutions. Modified spreadsheets for the finance and audit departments.
Organized meetings with department head and new clients.
Answered multiple phone lines and transferred calls to their designated sources.SAP (ERP) for accounting and implementation needs in the face to face setting.
Developing and implementing new procedures or training.
Implementing agreed solutions.
Setup voicemail inbound and outbound calls after hours for the main line.
Assessing pros and cons of possible strategies.
Full time (40) hrs./wks.
Education
Bachelor of Science - Health Administration
University of Phoenix
Houston, TX
Skills
Inmate supervision
Medication monitoring
Professional boundaries
Clinical assessment
Certification
SAP FI/CO- Certification
Microsoft, Excel, Word, and PowerPoint- Certification
Correctional Clinical Associate at University of Texas Medical Branch- GalvestonCorrectional Clinical Associate at University of Texas Medical Branch- Galveston
Correctional Officer V /Correctional Sergeant at Texas Department Of Criminal JusticeCorrectional Officer V /Correctional Sergeant at Texas Department Of Criminal Justice