Shari J Wolf
Manheim,Pennsylvania
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
16
16
years of professional experience
Work History
Retail Store Manager
Jubilee Ministries
Manheim, PA
06.2021 - Current
- Supported daily retail store operations, including staff schedules, inventory tracking, and customer service.
- Built strong working relationships with team members across shifts.
- Handled customer complaints promptly to support positive customer relationships.
- Assisted with supervision of staff and volunteers on sales floor and in backroom tasks.
- Built and maintained strong working relationships with team members.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Ensured all safety protocols were followed at all times by staff members.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Prepared employee performance appraisals, providing actionable feedback.
TERRITORY SALES REPRESENTATIVE
CREATIVE SAFETY PRODUCTS
01.2020 - 02.2021
- Targeted diverse prospects, including small family-owned businesses and large corporations like Walmart, Radisson, Goodyear, and State Farm.
- Consistently met or exceeded budget goals across all programs, managing budgets of 5-10K with 30-40% derived from cold calls and in-person presentations.
- Secured funding for child/community safety programs in local schools through advertising sales.
MARKETING OUTREACH COORDINATOR
PINELANDS RECOVERY CENTER
04.2018 - 09.2019
- Developed "Counsellor to Counselor Program" with targeted marketing brochure design and messaging aimed at engaging defense attorneys.
- Coordinated with team of 6 field representatives across NJ, PA, NY, MD, and DE to identify and qualify prospects, securing meetings with hospitals, private practice therapists, psychiatrists, and family practice clinics.
- Achieved monthly sales quotas through strategic planning and execution.
SALES DEVELOPMENT REPRESENTATIVE
ALTERIAN LLC
11.2016 - 08.2017
- Created unique messaging and executed direct mail, email, and call campaigns to effectively engage Directors and C-Level Executives.
- Developed direct channel lead generation sales process for marketing software company, increasing brand awareness in the US.
- Managed detailed interaction notes in Salesforce CRM to enhance communication and follow-up strategies.
MEDICAL HOME SERVICES REPRESENTATIVE
VRI/ALERT
05.2015 - 11.2016
- Identified patient challenges with family members to develop Care Plans, educating patients on equipment use to ensure effective utilization.
- Managed South-Central PA/Northern MD territory to schedule appointments and install medical alarm monitoring equipment and medication solutions, enhancing patient independence.
- Answered inbound calls from VRI/ALERT subscribers and caregivers.
- Monitored alarm signals and followed emergency response procedures.
- Verified subscriber information and updated account records.
SALES DEVELOPMENT REPRESENTATIVE
OPTIMINE SOFTWARE
06.2010 - 07.2014
- Achieved top lead generation status for three consecutive years by engaging potential clients effectively.
- Qualified inbound and outbound prospects for ALTERIAN LLC sales pipeline.
- Conducted discovery calls with business decision-makers.
- Introduced online marketing technology to large advertisers including Macy's, Home Depot, Capital One, Avis, and Volkswagen. Designed email and direct mail campaigns achieving open rates near 30% and response rates near 50%, prioritizing clarity and respect for prospects' time.
- Managed CRM records and updated prospect contact details.
Education
BACHELOR OF SCIENCE - MARKETING
York College of Pennsylvania
LICENSE PRACTICAL NURSING - CERTIFICATE -
York County School of Technology
Skills
- Problem solving
- Conflict resolution
- Team building
- Detail-oriented
- Hiring and training
- CRM management
- Team leadership
- Clear communication
- Client relations and customer service
Timeline
Retail Store Manager
Jubilee Ministries
06.2021 - Current
TERRITORY SALES REPRESENTATIVE
CREATIVE SAFETY PRODUCTS
01.2020 - 02.2021
MARKETING OUTREACH COORDINATOR
PINELANDS RECOVERY CENTER
04.2018 - 09.2019
SALES DEVELOPMENT REPRESENTATIVE
ALTERIAN LLC
11.2016 - 08.2017
MEDICAL HOME SERVICES REPRESENTATIVE
VRI/ALERT
05.2015 - 11.2016
SALES DEVELOPMENT REPRESENTATIVE
OPTIMINE SOFTWARE
06.2010 - 07.2014
BACHELOR OF SCIENCE - MARKETING
York College of Pennsylvania
LICENSE PRACTICAL NURSING - CERTIFICATE -
York County School of Technology