Shari Woods
Goffstown,NH
Summary
Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings. Thrives in the true meaning of meeting people were they are at. It take a village.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Outreach Associate
Better Life Partners
Manchester, NH
08.2024 - Current
- Developed and maintained relationships with key clients to facilitate business development opportunities.
- Scheduled meetings with clients and partners and provided updates or meeting changes.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Organized meetings, conferences, events, and trade shows to promote products and services.
- Implemented strategies to take advantage of new opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained current relations and built new ones.
- Made sure our partners' needs were being met.
- I covered 5 counties
Resident Instructor
Franum Recovery Center
140 Queen City , NH
12.2021 - 11.2024
- Held Daily Groups.
- Made sure clients' needs were met.
- Support Clients.
- Made sure daily documentation was done.
Office Manager
Groups Recover Together
Nashua, NH
07.2023 - 08.2024
- Resolved members' issues promptly while maintaining positive relationships with members.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory, postage, and vendors.
- Supported members daily.
- Schedule daily groups, and keep track of missed groups.
- Reschedule groups.
Education
High School Diploma -
John Stark High School
Weare, NH06-1992
Skills
- Volunteer management
- Community engagement
- Influencing skills
- Behavioral management
- Discharge planning
- Maintaining client records
- Decision-making
- Crisis prevention intervention (CPI)
- Verbal and written communication
- Coordinate service referrals
- Client screening
- Crisis intervention
- Active listening
- Team collaboration
- Client needs assessments
- Multitasking
- Group facilitation
- Intervention strategies
- Confidentiality practices
- Trauma-informed care
- Collaboration and teamwork
- Team building
- Patient relationship management
- Reliability
- Organizational skills
- Multitasking Abilities
- Group Therapy Practices
Certification
- Recovery Coach Certificate
Timeline
Business Development Outreach Associate
Better Life Partners
08.2024 - Current
Office Manager
Groups Recover Together
07.2023 - 08.2024
Resident Instructor
Franum Recovery Center
12.2021 - 11.2024
High School Diploma -
John Stark High School
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