Shari Wroe
University Of North Texas
Aubrey,TX
Work Preference
Work Type
Full Time
Location Preference
Hybrid
Location:
Aubrey, TX
Open to relocation:
Yes
Minimum Desired Compensation
$62000/yr
Important To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursHealthcare benefitsPaid time offWork from home option
14
years of professional experience
Experienced administrative professional with a proven record of supporting faculty and leadership through professional student service, confidential document management. Skilled in Microsoft 365, report preparation, and maintaining accurate files. Focused on improving efficiency, supporting policy compliance, and delivering responsive customer relations.
Work History
Administrative Specialist
14 Years- Managed calendars, meetings, and travel arrangements for faculty and department leadership.
- Coordinated administrative workflows, ensuring accurate records, correspondence, and scheduling support.
- Processed purchasing, reimbursements, and budget paperwork while maintaining policy compliance.
- Prepared reports, spreadsheets, and documentation using Microsoft Office and institutional systems.
- Tracked confidential files and departmental records with consistent accuracy and organization.
- Resolved routine office issues, supporting staff and improving day-to-day operations.
- Streamlined administrative procedures to reduce delays in processing and communication.
- Supported departmental events, meetings, and special projects with organized logistical coordination.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory levels and ordering new supplies when inventory runs low.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Fostered positive client relationships by promptly addressing questions or concerns related to their case files.
- Supported departmental goals by collaborating with colleagues on cross-functional projects.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed research to collect and record industry data.
Education
High School Diploma
Skills
Proficient in Microsoft 365
Teams
EIS
Courseleaf
Astra
Document control
Records administration
Spreadsheet monitoring
Recordkeeping practices
Microsoft 365 proficiency
Business correspondence
HR management systems
Enrollment management
Confidential document control
Client management
Customer support
Proficient in Microsoft 365
Teams
EIS
Courseleaf
Astra
Verbal communication
Attention to detail
Quality assurance
Records administration
Client relations management
Customer relations
Timeline
Administrative Specialist
University Of North Texas
10.2012 - CurrentRead More
Midland High School
High School Diploma
Read More
Oustanding Staff Contribution Award 2020
This award is chosen by the college faculty and selected once per academic year. This award can only be given to the same recipient once every 6 years.