Sharia Popov
SPS Global
NEWYORK
9
years of professional experience
Detail-oriented administrative professional with a background in Legal Studies and Criminal Justice. Expertise in front desk operations, client relations, scheduling, and confidential information management within fast-paced environments. Aiming for an entry-level Legal Assistant or Legal Secretary role to enhance team efficiency through strong organizational and communication skills.
Work History
Front Desk Agent
5 Months- Managed high-volume front desk, delivering professional service to clients and visitors.
- Coordinated visitor check-in procedures, appointments, and incoming phone calls to streamline operations.
- Resolved client concerns, effectively communicating with multiple departments to ensure satisfaction.
- Maintain confidential client information with accuracy and discretion.
- Provide administrative support including scheduling, record maintenance, and office coordination.
Beauty Advisor
3 Years 5 Months- Built strong client relationships through personalized service and effective communication.
- Processed POS transactions accurately, ensuring up-to-date customer records.
- Supported inventory management, shipment processing, and merchandising to optimize product availability.
- Collaborated in fast-paced environment, consistently achieving performance goals.
Pharmacy Technician
9 Months- Processed prescription requests to ensure accuracy and maintain patient confidentiality.
- Assisted pharmacists in medication preparation and packaging to support efficient pharmacy operations.
- Maintained precise records to uphold compliance with workplace procedures and enhance operational integrity.
Customer Service Representative
1 Year- Processed customer transactions with accuracy and efficiency, contributing to smooth transaction flow.
- Resolved customer questions and concerns professionally, enhancing overall customer satisfaction.
- Supported pharmacy operations by maintaining organized work areas, ensuring a streamlined workflow.
Education
Bachelor of Science - Legal Studies
In Progress
Associate of Applied Science - Criminal Justice
Skills
Administrative Support
Calendar management
Client & Visitor Relations
Record management
Records management
Customer service
Microsoft Office (Word
Excel
PowerPoint)
Multi-line Phone Systems
Problem Solving
Time Management
Written & Verbal Communication
Timeline
Front Desk Agent
SPS Global
03.2026 - CurrentRead More
Beauty Advisor
Sephora
10.2022 - 03.2026Read More
Pharmacy Technician
Capsule Pharmacy
03.2019 - 12.2019Read More
Customer Service Representative
Walgreens
02.2018 - 02.2019Read More
Berkeley College
Associate of Applied Science from Criminal Justice
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Berkeley College
Bachelor of Science from Legal Studies
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