Shariah Hillkirk
Union City,PA
Summary
.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Timbercreek
04.2023 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Communicated with kitchen staff to ensure accurate order preparation and timely delivery.
- Assisted in training new servers on menu items and restaurant procedures.
- Handled cash and credit transactions accurately, ensuring financial integrity of operations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Counter Associate
Quick Stop Gas Station
05.2022 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter area to ensure welcoming environment.
- Assisted customers with inquiries, providing product information and support as needed.
- Managed inventory levels, restocking shelves to meet customer demand and enhance service speed.
Food Service and Cashier Associate
Mandelbroks
12.2020 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Performed regular equipment maintenance, leading to reduced downtime and improved cooking performance.
- Improved recipe consistency by meticulously measuring and prepping ingredients before cooking.
Education
High School Diploma -
Meadville Area Senior High School
Meadville, PA05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
Timeline
Server
Timbercreek
04.2023 - Current
Front Counter Associate
Quick Stop Gas Station
05.2022 - 09.2024
Food Service and Cashier Associate
Mandelbroks
12.2020 - 04.2022
High School Diploma -
Meadville Area Senior High School