Hardworking and passionate Nursing Student with strong organizational skills eager to secure entry-level Patient Care Technician position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Seasonal - Remote Tax Prep Assistant
Intuit Turbo Tax
2021.01 - 2024.05
Assisted customers with tax inquiries, utilizing virtual tools and resources to facilitate accurate tax return preparation while also managing administrative responsibilities such as data entry and document organization.
Utilized government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
Virtual customer-facing role, that used state of the art video communication software to interact with customers, and document all interactions to maintain accurate records.
Records Specialist
Charleston County Sheriffs Office
2019.07 - 2019.11
Meticulously managed and maintained accurate, confidential law enforcement records and databases, ensuring the integrity and security of sensitive information.
Collaborated with cross-functional teams to develop best practices for records retention and disposal policies.
General Manager
Waffle House, Inc.
2017.06 - 2019.05
Oversaw daily operations, ensuring adherence to health and safety standards for food handling, temperature control, and sanitation
Directed team management activities, encompassing recruitment, scheduling, training, and performance assessment
Managed inventory control and supply procurement within budgetary limits to optimize financial efficiency
Human Resources Manager
South Carolina Department of Corrections
2013.01 - 2016.05
Effectively led the HR department, overseeing all aspects of human resources practices and processes to support the agency's mission and goals.
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Field Marketing Representative
Family Physicians Group
2012.01 - 2012.08
Maintained and serviced a portfolio of Medicare Advantage and Managed Medicaid HMO patients using a Customer Relations Management (CRM) database
Executed and assessed marketing strategies for patient-centered healthcare services, enhancing brand visibility and aiding in the acquisition of new members through community events
Education
ADN - Registered Nursing
Trident Technical College
B.S. - Human Services
Springfield College
09.2015
Skills
HIPPA Compliance
Basic Life Support (BLS)
Cardiopulmonary Resuscitation (CPR)
Vital Signs Monitoring
Patient Safety
Direct Patient Care
First Aid
Sanitizing Medical Equipment
Empathy and Compassion
Communication Skills
Time Management
Physical Strength
Knowledge of Healthcare Legal Standards
Customer Needs Assessments
Customer Satisfaction
Collaborative Relationships
Health Code Requirements
Maintaining Clean Work Areas
Workstation Sanitation
Cultural Awareness
Professional Bedside Manner
Culturally Competent Care
Blood Glucose Monitoring
Equipment Disinfection
Patient Admission
Data Collection
Vitals Documentation
Monitoring Patient Conditions
Taking Vital Signs
Nursing Staff Support
Assisting with Daily Living
Infection Control Standards
HIPPA Compliance
Patient Care and Monitoring
Serving and Collecting Food Trays
Patient Feeding
Healthy Living Activities
Bathing and Dressing
Lighting Support
Social Perceptiveness
Timeline
Seasonal - Remote Tax Prep Assistant
Intuit Turbo Tax
2021.01 - 2024.05
Records Specialist
Charleston County Sheriffs Office
2019.07 - 2019.11
General Manager
Waffle House, Inc.
2017.06 - 2019.05
Human Resources Manager
South Carolina Department of Corrections
2013.01 - 2016.05
Field Marketing Representative
Family Physicians Group
2012.01 - 2012.08
ADN - Registered Nursing
Trident Technical College
B.S. - Human Services
Springfield College
Certification
American Heart Association CPR
Quote
The things you think about determine the quality of your mind. Your soul takes on the color of your thoughts.
Marcus Aurelius
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Danielle VenturaDanielle Ventura
Tax Expert at Intuit Turbo TaxTax Expert at Intuit Turbo Tax