Sharicha Taylor
Mobile,US
Summary
Highly organized professional with experience in medical front office operations. Skilled in providing excellent customer service, data entry and patient intake. Adept at accurately entering patient information into the computer system, managing patient appointments and verifying insurance eligibility. Committed to maintaining HIPAA compliance and safeguarding sensitive information.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
Usa Freestanding
2451 University Hospital Dr, Mobile, AL 36617
02.2013 - 05.2017
- Ensured compliance with all HIPAA regulations regarding patient privacy and confidentiality.
- Registered patients by obtaining necessary and accurate financial and demographic information.
- Provided excellent customer service to patients and their families.
- Created new patient charts to include personal and insurance information and reason for visit.
- Resolved patient billing issues and collected payments.
- Demonstrated strong organizational skills by accurately entering patient information into the electronic health record system.
- Exhibited effective communication skills when interacting with diverse populations in a professional manner.
Brake Order Rep
Ace Hardware
29891 AL-59, Loxley, AL 36551
11.2017 - 01.2020
- Provided outstanding customer service and support to clients, resolving inquiries efficiently and effectively.
- Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.
- Utilized problem-solving skills to identify solutions for difficult customer issues.
- Mentored new associates to contribute to store's positive culture.
- Identified customer needs and presented solutions to maximize satisfaction and loyalty.
Package Handler
ProAmpac
2050 6th St, Mobile, AL 36605
10.2020 - Current
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
- Reported damaged products and workplace incidents to supervisors for review.
- Collaborated effectively with team members to ensure timely completion of assigned tasks.
- Adhered to company policies regarding safety precautions when loading freight onto trailers.
- Utilized heavy machinery and hand tools to move and load packages.
Education
Diploma -
Leflore Magnet High School
700 Donald St, Mobile, AL 3661705.2015
Skills
- Microsoft Office
- Customer Service
- Patient Education
- Multitasking and Organization
- HIPAA Compliance
- Medical Terminology
- Eligibility Determination
- Interpersonal Skills
- Patient Advocacy
Timeline
Package Handler
ProAmpac
10.2020 - Current
Brake Order Rep
Ace Hardware
11.2017 - 01.2020
Patient Access Representative
Usa Freestanding
02.2013 - 05.2017
Diploma -
Leflore Magnet High School