Sharifa Fauzan
Bronx,New York
Summary
Experienced Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Skilled in teaching new concepts and best practice strategies. Excellent communication and listening skills. Expert leadership skills which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Patient Access ED Supervisor
New York Presbyterian Queens
01.2023 - Current
- Oversees the day-to-day operation of the emergency department/admitting registrars, provides guidelines, expectations, training and monitors performance to ensure department goals are met
- Manage and maintain the schedule to assure proper staff coverage for all shifts
- Conduct interviews, evaluations, and corrective actions as required
- Conducts Onboarding process for new hires
- Attends Management/Leadership meetings as scheduled/required and communicates hospital policies, performance improvement initiatives and all other required information to staff
- Submits bi-weekly payroll
- Edit hospital claims and DNB errors to ensure accurate billing process
Patient Access Rep/ED Registrar
New York Presbyterian Queens
03.2019 - 01.2023
- Prepares charts, registration forms, and prints identification chart labels and patient identification wristband
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Accurately identifies patients using combinations of identifiers
- Collect and scan documents such as face sheets, IDs, and insurance cards
- Assists in downtime issues and registration
- Utilizes EPIC Workqueues such as DNB to edit/correct billing and registration errors to ensure timely and accurate billing
- Collected and entered patient demographic and insurance data into EPIC to establish patient's medical record.
Patient Access Rep/ED Registrar
NYU Long
11.2018 - Current
- Conducts interviews to obtain demographics, insurance information, etc., and enters data into the EPIC EHR system
- Prepares charts, registration forms, and prints identification chart labels and patient identification wristband
- Accurately identifies patients using combinations of identifiers
- Collects and documents copays at point-of-service
- Verify patients’ insurance and list them in accurate sequence for appropriate billing
- Obtains appropriate signatures on medical, legal, and financial forms
- Assist in downtime issues and registration
- Complete labor and delivery registrations for mothers and newborns
- Utilizes EPIC Workqueues such as DNB to edit/correct billing and registration errors to ensure timely and accurate billing
Student Intern
Mount Sinai Health Partners
07.2018 - 11.2018
- Assist social workers/case managers within the Mount Sinai Health System with health-related resources for patients
- Verify patients’ health insurance
- Research facilities/clinics for patients’ specific needs
- Performed administrative duties and staff support tasks.
Education
Master of Science - Health Service Administration
Capella University
Minneapolis, MN04.2022
Bachelor of Science - Health Service Administration
Lehman College
Bronx, NY05.2018
Skills
- Knowledge of Microsoft Office
- Cultural Awareness & Sensitivity
- Excellent verbal communication and leadership skills
- Knowledge of medical terminology, and ICD coding
- EPIC (Superuser), Eagle, Allscripts, and Sorian EHR systems
- Insurance verification
- Problem Solving & Conflict Resolution
Timeline
Patient Access ED Supervisor
New York Presbyterian Queens
01.2023 - Current
Patient Access Rep/ED Registrar
New York Presbyterian Queens
03.2019 - 01.2023
Patient Access Rep/ED Registrar
NYU Long
11.2018 - Current
Student Intern
Mount Sinai Health Partners
07.2018 - 11.2018
Master of Science - Health Service Administration
Capella University
Bachelor of Science - Health Service Administration
Lehman College
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