Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Accounts Payable Coordinator
LONDON FISCHER LAW FIRM
New York City, NY
12.2018 - Current
Reconciles processed work by verifying entries and comparing system reports to balances
Verifies vendor accounts by reconciling monthly statements and related transactions
Charges expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries
Assisting other departments with equipment or product purchases, tracking assets and accounts for acquisition
Paying employees by receiving and verifying expense reports.
Processed invoices and payments in a timely manner.
Reconciled accounts payable transactions.
Maintained vendor records and communicated with vendors to resolve discrepancies.
Created reports to analyze account balances, payment histories, and other financial activities.
Reviewed monthly statements from vendors and researched any discrepancies.
Assisted with month-end closing process by preparing necessary accruals and adjusting entries.
Prepared checks for signature on a daily basis or as needed per vendors' requirements.
Verified that all vendor invoices have been approved according to policy before processing payments.
Performed bank reconciliations on assigned accounts in order to maintain accurate financial records.
Researched invoice disputes and discrepancies with vendors in order to resolve issues quickly.
Developed strong working relationships with internal departments in order to ensure timely resolution of inquiries related to accounts payable matters.
Sr. Medical Secretary (Temp)
WEILL CORNELL MEDICAL BREAST CENTER SURGERY/ONCOLOGY
New York City, NY
04.2017 - 12.2018
Primarily managed taking patient phone calls and scheduling over the phone
Greetings and screens telephone calls in a pleasant and professional manner
Schedules appointments for visits, procedures and follow-ups
Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage
Scheduled follow-up infusions, radiology and diagnostic tests
Ensured that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required
Managed the front-end revenue cycle processes, which may include but is not limited to, the checkin/check-out of patients and collection/reconciliation of time-of-service payments, as applicable
May also discuss patient's responsibility for payments.
Provided administrative and secretarial support to physicians and other healthcare professionals.
Sr. Medical Secretary/ Surgical Coordinator
MOUNT SINAI BETH ISRAEL (Orthopedics)
New York City, NY
04.2016 - 09.2016
Registered and scheduled patient appointments for the department
Retrieved and scanned all patient medical information in E-Clinical system
Collected patients' payments, posted the daily charges, and prepared daily deposits
Gathered and recorded all patient information including health insurance eligibility, referring physician, past medical information, and test results
Greeted and directed all patients on arrival to the department
Scheduled, re-scheduled and cancel surgical patient appointments according to protocol and physician availability
Provided basic pre-operative information/instructions to surgical patients appropriate to the type of surgery that is scheduled.
Provided administrative and secretarial support to physicians and other healthcare professionals.
Verified insurance coverage prior to treatments or procedures being performed.
Managed physician calendar, scheduling patient appointments and procedures.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Sr. Medical Secretary/ Office Manager
CONCORDE MEDICAL
New York City, NY
05.2007 - 03.2016
Represented physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc
Ensured physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel
Served as administrative support to all department personnel with duties including but not limited to typing, word processing, proofreading, copying, faxing, collating, taking meeting in minutes, and provided backup support to other administrative personnel as assigned
Accountable for collecting, posting, and managing account payments and charges for office visits, procedures, and labs; prepared and balanced daily financial records and registers and submitted all forms and deposits to the accounting department
Verified customer insurance benefits and handle pre-certification procedures to ensure patient insurance covers the medical procedure or medications
Assisted the physicians with examinations and procedures, handing them instruments and materials or performing such tasks as giving injections etc
Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
Provided administrative and secretarial support to physicians and other healthcare professionals.
Greeted visitors to the office and provided customer service assistance as needed.
Ensured compliance with all applicable regulations related to HIPAA privacy laws.
Coordinated billing process including filing insurance claims and handling payments received from patients.
Maintained inventory of medical supplies; ordered additional supplies when necessary.
Processed incoming mail; prepared outgoing mailings such as letters, packages.
Managed calendars for multiple physicians ensuring accuracy of appointments.
Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
Conducted regular meetings with staff members to discuss new initiatives or changes in existing processes.
Created and optimized employee schedules for shift coverage.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recruited and trained new employees to meet job requirements.
Supervisor
AFFILIATED PHYSICIANS
New York City, NY
08.2006 - 05.2007
Overseen call center schedulers daily activities
Responsible for scheduling and workload distribution for call center representatives to ensure high utilization rate and high-quality service
Ensured that staff has all necessary information needed to appropriately schedule/distribute work for the call center.
Medical Assistant/Registrar
STATEN ISLAND UNIVERSITY WOMEN'S HEALTH CLINIC
Staten Island, NY
11.2001 - 08.2006
Prepared patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary
Scheduled surgeries by planning with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms
Maintained safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations
Kept supplies ready by inventorying stock; placing orders; verifying receipt
Answered telephones, greeted patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping
Show patients to examination rooms and prepare them for the physician
Collected blood, tissue or other laboratory specimens, logged the specimens, and prepare them for testing
Performed routine laboratory tests and sample analyses
Explained treatment procedures, medications and physicians' instructions to patients.
Customer Service, Billing, Liaison between mechanic and insurance companies and vendors, Oversee the Body Shop's administrative processes from start to finish, handling all paperwork surrounding parts ordering, repair tickets, etc
Oversee insurance paperwork & processing
Assist with scheduling Body Shop appointments & employee time
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Provide basic information to callers who have general inquiries
Work with Parts Advisor to assist with inventory re-stocking & delivery schedules
Communicate with staff and customers in a friendly and professional manner while following company safety policies and procedures.
Coordinated the infusion regimens, physician practice, and phlebotomy appointments for all patients receiving chemotherapy or other treatments at the Center
Maintained cooperative and professional relationships with physicians, nurses and office staff
Answered phones and screened incoming calls
Provided information, took messages or redirect calls to the appropriate department
Greeted patients and checked them in on arrival that were receiving chemotherapy
Communicated when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in messages sent electronically.
Education
Certified Medical Assistant -
Willsey Institute
01.2001
Certified Medical Billing and Coding -
Willsey Institute
01.2000
CNA -
Willsey Institute
01.1999
Associate of Arts -
College of Staten Island of The City University of New York
Staten Island, NY
Skills
Medical terminology knowledge
Knowledge of HMOs, Medicare
Electronic Medical Record (EMR) software
Strong work ethic
GE Centricity knowledge
IDX / Clinical Works software
Epic Software
Word/Outlook/Excel
Account Reconciliation
Invoice Processing
Timeline
Accounts Payable Coordinator
LONDON FISCHER LAW FIRM
12.2018 - Current
Sr. Medical Secretary (Temp)
WEILL CORNELL MEDICAL BREAST CENTER SURGERY/ONCOLOGY
04.2017 - 12.2018
Sr. Medical Secretary/ Surgical Coordinator
MOUNT SINAI BETH ISRAEL (Orthopedics)
04.2016 - 09.2016
Sr. Medical Secretary/ Office Manager
CONCORDE MEDICAL
05.2007 - 03.2016
Supervisor
AFFILIATED PHYSICIANS
08.2006 - 05.2007
Medical Assistant/Registrar
STATEN ISLAND UNIVERSITY WOMEN'S HEALTH CLINIC
11.2001 - 08.2006
Certified Medical Assistant -
Willsey Institute
Certified Medical Billing and Coding -
Willsey Institute
CNA -
Willsey Institute
Associate of Arts -
College of Staten Island of The City University of New York
Similar Profiles
Veronica DeKruiffVeronica DeKruiff
Legal Assistant/Personal Injury Paralegal at The Fischer Law FirmLegal Assistant/Personal Injury Paralegal at The Fischer Law Firm