Summary
Overview
Work History
Education
Skills
Timeline
Sharita Alobeyo

Sharita Alobeyo

Drexel Hill,PA

Summary

Well-rounded with several years assisting clients with various daily living needs at home. Talented at offering attentive care to individuals by managing health needs, helping with personal grooming, carrying out light housekeeping and task. Expert communicator when supporting client's needs, documenting information and interacting with supervisors. Attentive and passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and behavior management skills.

Overview

17
17
years of professional experience

Work History

Customer Service Associate

American Airlines
04.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Esthetician

Hi Maintenance LLC
03.2021 - 04.2023
  • Fostered friendly, warm, and exceptional customer experience.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Advised clients on proper home-care regimens.
  • Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Stocked treatment rooms with proper supplies.

Direct Support Staff

Growth Horizons Inc
07.2014 - 07.2020
  • Provided support, encouragement and care to foster client's performance and personal development.
  • Ensured that all client's health needs were met by assisting with scheduling, coordinating, accompanying, and transporting individuals on medical, dental, psychotherapy, and other appointments.
  • Assisted individuals with and participated in social and community activities.
  • Assisted and supported individuals with activities of daily living, including dressing, toileting, bathing, cooking, cleaning, and laundry.
  • Administered and documented medication as prescribed and outlined in the agency Medication Policy.
  • Monitored progress and documented the individuals well-being or health status changes to keep care team updated.
  • Maintained a clean, safe and well-organized environment.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted and supported clients with bathing, grooming, dressing and oral hygiene care.
  • Cooked meals and assisted clients with eating tasks to support healthy nutrition and dietary goals.


Allied Barton
07.2006 - 10.2013
  • Proactively patrol the property as instructed
  • Provide a highly visible security presence to help deter criminal activity and violation of the client's
  • Code of Conduct and act promptly to address unacceptable behavior
  • Interact with customers and tenants and be friendly, helpful and attentive to enhance their experience at the property
  • Identify potential safety hazards, mitigate found hazards, and notify the client of conditions of concern
  • Respond to, investigate, and write reports on all incidents and accidents including medical emergencies, fires, alarms, bomb threats, etc
  • In accordance with the Operating Procedure Manual.

Certified Medical Assistant

Nephrology Associates of Delaware County
06.2010 - 07.2011
  • Scheduled patient appointments
  • Ensured insurance eligibility
  • Organized and reported patient consultation
  • ICD-9 coding and filing.

Medical Assistant Extern

Temple University School of Podiatry
04.2010 - 05.2010
  • Performed and documented patient vital signs
  • Blood glucose checks through capillary puncture and venipuncture
  • Phlebotomy and intramuscular injections
  • Cleaned wounds and changed dressings on patients.

Education

Certification - Master Aesthetician

Venus Beauty Academy, Aston Mills, PA
04.2020

Medical Assistant Certificate - undefined

Kaplan Career Institute
05.2010

Skills

  • Attentive to People
  • Developing Client Trust
  • Companionship and Emotional Support
  • Behavior Redirection
  • Creative Thinking
  • Household Management
  • Rapport Development
  • Medication Administration
  • Accurate Documenting
  • Assisting with Daily Living

Timeline

Customer Service Associate - American Airlines
04.2023 - Current
Esthetician - Hi Maintenance LLC
03.2021 - 04.2023
Direct Support Staff - Growth Horizons Inc
07.2014 - 07.2020
Certified Medical Assistant - Nephrology Associates of Delaware County
06.2010 - 07.2011
Medical Assistant Extern - Temple University School of Podiatry
04.2010 - 05.2010
- Allied Barton
07.2006 - 10.2013
Venus Beauty Academy - Certification, Master Aesthetician
Kaplan Career Institute - Medical Assistant Certificate,

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Sharita Alobeyo