Sharita Jackson
Prairie Grove,AR
Summary
Hello, my name is Sharita Jackson, I am a very hard-working person and love challenges and broadening my overall ways of thinking and the ways I attack issues or problems as they arise. I'm looking for somewhere that I can make a long-lasting career and I would love to be a part of your growing team. Seeking maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thank you so much for your time and consideration.
Overview
21
21
years of professional experience
Work History
Patient Care Specialist
Ozark Dermatology
2023.12 - Current
- Checked patients in for appointments, verified eligibility of insurance, and assisted any patients struggling to complete their health history documents on iPads
- Managed high call volumes of incoming and outgoing calls from patients, listening to skin conditions and answering questions and any concerns they may have
- Scheduled and rescheduled appointments for 6 Ozark Dermatology clinic locations, including more than 20 providers.
Elementary School Paraprofessional/Interventionist
Prairie Grove School District
- 2023.12
- Hired as a preschool teacher's aide, and did this task for the first year
- They were so impressed by my work ethics that the second year I was promoted to Elementary Paraprofessional/Interventionist
- I taught children helping to improve their literacy learning and be on grade level
- Most recently, switched over to a Green Lit Lab teacher, teaching struggling students.
Loan Default Counselor
Arvest Mortgage Company
2004.08 - 2009.01
- Controlled high call volumes
- Clerical duties, such as data entry, bookkeeping, and operating office machines
- Controlled incoming and outgoing correspondences, including email, faxes, email, and memos
- Serviced and maintained organized reports
- Using excel at that time
- Processed customer payments and set up payment plan
- Assisted other departments with various weekly/monthly tasks, such as returned payments and printing queue reports
- Directed mailing lists for Judicial Sales
- Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals
- Fielded incoming phone calls from customers and directed to corresponding departments or individual for assistance.
Office Clerk
Cypert, Crouch, Clark & Harwell
2003.02 - 2004.11
- Fielded incoming and outgoing phone calls
- Processed mail
- Witnessed signings of Last Will and Testaments
- Processed payments both in office and over the phone
- Delivered helpful and kind composure in stressful situations to maximize customer satisfaction
- Strictly adhered to confidentiality protocol regarding client information and documents
- Sorted and distributed business correspondence to correct departments and/or staff members.
Education
High School Diploma -
Springdale High School
Springdale, AR05.2002
Skills
- Patient confidentiality
- Clinical assessment
- Quality Improvement
- Care Plan Development
Timeline
Patient Care Specialist
Ozark Dermatology
2023.12 - Current
Loan Default Counselor
Arvest Mortgage Company
2004.08 - 2009.01
Office Clerk
Cypert, Crouch, Clark & Harwell
2003.02 - 2004.11
Elementary School Paraprofessional/Interventionist
Prairie Grove School District
- 2023.12
High School Diploma -
Springdale High School
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