Sharita Wilson
Summary
Results-oriented Senior Operations Administrator with expertise in streamlining office functions and enhancing operational efficiency. Proven skills in strategic planning and team leadership drive successful project management and optimize performance. Committed to delivering innovative solutions that enhance productivity and foster business growth.
Overview
3
3
years of post-secondary education
21
21
years of professional experience
Work History
Senior Operations Administrator
Fed Ex Ground
Tracy
03.2023 - Current
- Implemented process improvements to streamline workflow and reduce delays.
- Managed inventory control systems to ensure accurate stock levels and availability.
- Coordinated daily operations for package processing and distribution efficiency.
- Trained new employees on operational procedures and safety protocols.
Package Handler
Fed Ex Ground
Tracy
03.2022 - 03.2023
- Loaded and unloaded cargo from delivery trucks and trailers.
- Operated material handling equipment to move packages safely.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages by size and destination for efficient processing.
Administrative Assistant
Wilson Tax Service, LLC
Pleasanton
03.2005 - 09.2018
- Organized and maintained confidential client records and tax documents.
- Managed client correspondence and scheduling for tax preparation services.
- Assisted in preparing tax returns using accounting software and spreadsheets.
Supervisor
24 Hour Fitness
San Ramon
02.2008 - 04.2011
- Supervised daily operations to ensure quality member experience and service standards.
- Trained and mentored staff on customer service techniques and fitness program offerings.
- Managed scheduling and staffing to meet peak member usage periods effectively.
Education
Associate Degree in Sports Science - Personal Training/ Nutrition
International School of Sports Science
Concord, CA 03.2018 - 07.2019
Associate Degree in Dental Assisting - Dental Assistant
Carrington College
Pleasant Hill, CA 01.2018 - 05.2019
California High School
San Ramon, CASkills
- Operations management
- Inventory management
- Process improvement
- Quality assurance
- Data analysis
- Operations coordination
- Training and development
- Staff supervision
- Team leadership
- Customer service
Accomplishments
- Maintained 4.0 GPA and remained on Dean and Presidents List in College
Timeline
Senior Operations Administrator
Fed Ex Ground
03.2023 - Current
Package Handler
Fed Ex Ground
03.2022 - 03.2023
Associate Degree in Sports Science - Personal Training/ Nutrition
International School of Sports Science
03.2018 - 07.2019
Associate Degree in Dental Assisting - Dental Assistant
Carrington College
01.2018 - 05.2019
Supervisor
24 Hour Fitness
02.2008 - 04.2011
Administrative Assistant
Wilson Tax Service, LLC
03.2005 - 09.2018
California High School