Sharitta Whitehead
Smyrna,GA
Summary
Dynamic retail leader with extensive experience at Ulta Beauty, excelling in talent recruitment and sales coaching. Proven track record in driving sales growth and enhancing customer satisfaction through innovative training programs and strategic event execution. Adept at operations management and fostering high-performing teams to achieve ambitious goals.
Overview
9
9
years of professional experience
Work History
Experience Manager
Ulta Beauty
Atlanta, GA
02.2025 - Current
- Developed training programs for new team members at a leading beauty retailer.
- Oversaw customer experience initiatives to enhance service quality and satisfaction.
- Managed scheduling and staffing to ensure optimal coverage during peak hours.
- Facilitated workshops to empower staff in delivering exceptional beauty services.
- Supported sales team members to drive growth and development.
Sales Manager
Ulta Beauty
11.2022 - Current
- Manage store by following all store procedures
- Drive sales and sales goals
- Responsible for schedule management, team coaching, hiring, training, delegating tasks and assisting customers
- Create and execute strategies to meet and exceed sales goals
- Organize and execute corporate and store generated events.
Store Manager
Express Outlet
Pooler, GA
06.2022 - 11.2022
- Manage store by following all store procedures
- Responsible for schedule management, team coaching, hiring, training, delegating tasks and assisting customers
- Operate registers and processed shipment and inventory
- Met and exceeded sales goals.
Assistant Store Manager
Janie and Jack
Pooler, GA
01.2022 - 05.2022
- Responsible for selling
- Training sales team
- Operate registers
- Facilitate online orders
- Follow through with opening/closing procedures
- Setup floor set
- Process inventory and do markdowns.
Key Holder
Tory Burch
Pooler, GA
10.2020 - 01.2022
- Assist with sales and operate registers
- Organize and process shipment and assist with floorset.
Sales Lead
Ann Taylor Factory (Part Time)
09.2021 - 01.2022
- Motivate team to reach sales goals
- In charge of running sales floor, opening and closing
- Responsible for scheduling, floorsets, markdowns
- Assist clients with shopping needs
- Enrolled clients in credit cards programs as well as rewards program.
Specialty Mac Artist
Ulta Beauty Inc. (Part Time)
Pooler, GA
09.2020 - 02.2021
- Assist all Mac Cosmetics clients with product recommendations and applications.
Product Consultant/Operations Manager
Sephora
Douglasville, GA
08.2018 - 08.2019
- Listen to clients to determine their skincare needs and suggest products that meet those needs based on my expertise
- Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards
- Assist in other areas of the store if requested/necessary, such as the cash wrap and the beauty studio
- Provide client touch-ups, skin consultations, and makeovers as required
- Execute visuals, marketing, and sales updates.
Beauty Advisor
Sephora
Hiram, GA
10.2017 - 01.2018
- Assisted customers with all Beauty needs, shade matched customers, recommended products for beauty and skincare, stocked, and assisted in floorset.
Beauty Advisor
Ulta Beauty
Marietta, GA
05.2017 - 10.2017
- Assisted in stocking the store, floorset and assisting customers with all beauty needs.
Education
Bachelor of Arts - English
Georgia State University
Atlanta, GA05.2024
High School Diploma -
Evans High School
Evans, GA01.2007
Skills
- Talent Recruitment
- Retail Sales Techniques
- Sales team training
- Performance Reviews
- Employee Terminations
- KPI analysis
- Shift Scheduling
- Loss Prevention Procedures
- Payroll Management
- Budget Management
- Special Events
- Account Management
- Attention to Detail
- Cash Handling
- Employee Scheduling
- Operations Management
- Business Acumen
- Customer Service Management
- Goal Setting
- Product Knowledge
- Policies and Procedures
- Store Operations
- Marketing Strategies
- Recruiting and Hiring
- Sales Coaching
- Delegation Skills
- Visual Merchandising
- Loss Prevention
- Recruitment and hiring
References
References available upon request.
Timeline
Experience Manager
Ulta Beauty
02.2025 - Current
Sales Manager
Ulta Beauty
11.2022 - Current
Store Manager
Express Outlet
06.2022 - 11.2022
Assistant Store Manager
Janie and Jack
01.2022 - 05.2022
Sales Lead
Ann Taylor Factory (Part Time)
09.2021 - 01.2022
Key Holder
Tory Burch
10.2020 - 01.2022
Specialty Mac Artist
Ulta Beauty Inc. (Part Time)
09.2020 - 02.2021
Product Consultant/Operations Manager
Sephora
08.2018 - 08.2019
Beauty Advisor
Sephora
10.2017 - 01.2018
Beauty Advisor
Ulta Beauty
05.2017 - 10.2017
Bachelor of Arts - English
Georgia State University
High School Diploma -
Evans High School