Shariyf Razack
Hillside,NJ
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Marshals
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Customer Service Representative
Domino's Pizza
03.2022 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Sales Associate
Marshals
08.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Student IT Technician
Hillside Public Schools
07.2021 - 12.2021
- Wiped computer hard drives to remove any sensitive data prior to use by newly hired employees.
- Disassembled old computers to salvage parts and properly disposed of rest.
- Attended all departmental trainings and workshops that provided additional information on Chrome.
- Configured hardware, devices, and software to set up work stations for employees.
Education
High School Diploma -
Hillside High School
Skills
- Time Management
- Sales Expertise
- Customer Service
- Cash Register Operation
- Teamwork and Collaboration
- Sales and Marketing
Timeline
Sales Associate
Marshals
08.2023 - Current
Customer Service Representative
Domino's Pizza
03.2022 - 07.2023
Sales Associate
Marshals
08.2021 - 12.2021
Student IT Technician
Hillside Public Schools
07.2021 - 12.2021
High School Diploma -
Hillside High School
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