Sharla Harrold
Graham,WA
Summary
Reliable Lead Bank Teller known for high productivity and efficient task completion. Possess specialized skills in cash handling accuracy, customer service excellence, and fraud detection. Excel in communication, problem-solving, and leadership, ensuring smooth operations and positive customer interactions in fast-paced banking environments.
Overview
12
12
years of professional experience
Work History
Lead Bank Teller
Wells Fargo
Ramona
08.2003 - 07.2009
- Supervised daily banking operations and ensured compliance with policies.
- Trained new tellers on procedures and customer service standards.
- Processed customer transactions accurately and efficiently at the cash register.
- Resolved customer inquiries and issues to enhance satisfaction.
- Managed cash drawers and balanced transactions at the end of shifts.
- Assisted in promoting bank products and services to customers effectively.
- Performed fraud detection duties by recognizing suspicious activity in customer accounts.
Medical Records Clerk
Palomar Vista Healthcare Center
Escondido
02.1997 - 05.1997
- Organized and maintained patient medical records for efficient access.
- Assisted healthcare staff with retrieving necessary records for patient care.
- Filed and archived medical records following established protocols.
- Scanned incoming documentation.
I was an intern to get my hours for school.
Education
Medical Administration Assistant -
Maric College of Medical Careers
Vista, CA07-1997
Skills
- Cash handling
- Compliance knowledge
- Customer service
- Fraud detection
- Training and mentoring
- Banking operations
- Transaction processing accuracy
- Customer relationship management
- Team leadership
- Attention to detail
- Initiative and proactivity
Affiliations
- I have been married for 23 years to my husband. I am a mother of 2, 20 and 16. I have not worked since my son was born, due to him having medical issues. I love to garden, and make crafts. It's time for me to get back in the workforce. I am really wanting to get into the medical field. I went to school years ago and never got the opportunity to show I can be a benefit to the medical field.
Accomplishments
- When I was in Banking I was one of the highest sales person in the county I worked in. I received a trip to Las Vegas for recognition along with all the other that worked for Wells Fargo bank around the US.
Languages
English
Professional
References
References available upon request.
Timeline
Lead Bank Teller
Wells Fargo
08.2003 - 07.2009
Medical Records Clerk
Palomar Vista Healthcare Center
02.1997 - 05.1997
Medical Administration Assistant -
Maric College of Medical Careers