Sharla Teruya
Henderson
Summary
Highly motivated and newly certified Medical Assistant with foundational clinical skills and direct experience from the DaVita SIP Program, seeking a Patient Care Technician (PCT) position at DaVita. Eager to contribute to a dynamic healthcare team by providing compassionate patient care, ensuring safety protocols, and supporting effective dialysis treatments.
Overview
29
29
years of professional experience
Work History
Shift Leader
Einstein Bagels
Las Vegas
12.2022 - Current
- Adhered to all health code regulations while preparing food items for customers.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Resolved customer complaints promptly and professionally.
- Enforced safety guidelines among staff members
- Monitored employee performance to ensure compliance with company policies and procedures.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted with customer requests and answered questions to improve satisfaction.
SIP Student
DaVita
Henderson
05.2025 - 05.2025
- Participated in the Student Intern Program, gaining exposure to the clinical operations of a busy dialysis center.
- Observed patient intake processes, vital sign collection, and team collaboration.
- Familiarized with clinic flow, infection control protocols, and patient safety standards within the dialysis environment.
- Assisted staff with prepping and organizing supplies, priming the dialysis machines
- Demonstrated strong commitment to learning and adherence to professional conduct.
Clerk/Lead Clerk
USPS
Las Vegas
11.2004 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
Dental Assistant/Receptionist
Dr. Jamie Kon & Dr. Glenn Hanada, DMD, Inc
‘Aiea
03.1996 - 03.2002
- Provided chair-side assistance during dental procedures
- Took digital X-rays of teeth using radiographic equipment.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Ordered supplies necessary for daily operations of the practice.
Education
Clinical Medical Assistant
Stepful
Online Course03-2025
Licensed - NV State Board of Cosmetology - Advanced Medical Aesthetics
Nima - National Institute of Medical Aesthetics
Las Vegas, NV08-2024
High School Diploma -
Pearl City High School
Pearl City, HI06-1993
Skills
- Patient care
- Clinical procedures
- Customer service
Timeline
SIP Student
DaVita
05.2025 - 05.2025
Shift Leader
Einstein Bagels
12.2022 - Current
Clerk/Lead Clerk
USPS
11.2004 - 02.2021
Dental Assistant/Receptionist
Dr. Jamie Kon & Dr. Glenn Hanada, DMD, Inc
03.1996 - 03.2002
Clinical Medical Assistant
Stepful
Licensed - NV State Board of Cosmetology - Advanced Medical Aesthetics
Nima - National Institute of Medical Aesthetics
High School Diploma -
Pearl City High School