Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Sharlene Gayas

Queens

Summary

Business Administration student specializing in Fashion Management and Leadership, experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

8
8
years of professional experience

Work History

Sales Associate

LOFT
09.2024 - Current
  • Provide personalized styling recommendations to enhance customer experiences.
  • Stay updated on promotions and policies to assist customers efficiently.
  • Utilize Concierge services for seamless online order processing.
  • Process transactions with accuracy and professionalism.
  • Maintain a well-organized sales floor and restock merchandise.

Sales Associate

MUJI USA
09.2022 - 07.2023
  • Assisted customers in selecting products and providing product knowledge.
  • Processed transactions efficiently and handled POS operations.
  • Maintained store organization and restocked inventory regularly.

Dog Handler

BISCUITS AND BATH
08.2017 - 03.2019
  • Provided attentive care to dogs while ensuring a safe and clean facility.
  • Maintained inventory of equipment and assisted in daily operations.

Education

Bachelor of Business Administration - Fashion Management & Leadership

LIM College
New York, NY
05.2026

Skills

  • Customer Service: Client Relations, Conflict resolution, Problem-solving, Teamwork and collaboration
  • Retail Sales: Product Recommendations, POS Transactions, Inventory management
  • Technology: MS Office (Word, Excel, PowerPoint, Outlook), Google Suite, Zoom
  • Social Media: Instagram, Facebook, TikTok, LinkedIn, Pinterest

Timeline

Sales Associate

LOFT
09.2024 - Current

Sales Associate

MUJI USA
09.2022 - 07.2023

Dog Handler

BISCUITS AND BATH
08.2017 - 03.2019

Bachelor of Business Administration - Fashion Management & Leadership

LIM College
Sharlene Gayas