Microsoft
Sharlene Oliver
McDonough,GA
Summary
Proven track record of meeting tight deadlines with precision and efficiency. Ability to work in a fast-paced environment and collaborate effectively with other team members. Highly experienced Warehouse worker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Friendly Store Associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
7-eleven
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Medical Assistant Candidate
UEI College Morrow
01.2023 - 02.2024
- Triaged patients and performed vital checks for patient flow facilitation
- Documented medical data in patient charts, facilitating accurate records
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to instructor
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sortation Associate
IFCO
04.2023 - 07.2023
- Handled hazardous materials safely, adhering to all relevant regulations
- Adapted quickly to new technologies used in the warehouse environment such as automated conveyor belts or robotic arms used for sorting purposes
- Performed daily maintenance on equipment, ensuring proper functioning
- Monitored inventory levels and notified supervisors of shortages or discrepancies
- Loaded packages onto delivery vehicles in an orderly fashion according to size and weight requirements
- Performed daily cycle counts to keep accurate inventory records
- Monitored and reported on daily productivity performance metrics
- Managed and directed daily activities of production and operations.
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
Distribution Clerk
Luxottica
04.2022 - 05.2023
- Received, sorted, and distributed incoming mail and packages.
- Managed inventory levels to ensure timely replenishment of stock, preventing out-of-stock situations.
- Optimized packing procedures to reduce damages during transit, leading to fewer returns and higher customer satisfaction ratings.
- Checked shipments against paperwork and signed documents.
- Picked orders, scanned products and packed boxes.
- Coordinated storage locations and product movements.
- Conducted regular audits of warehouse operations, identifying areas for improvement and implementing corrective actions as needed.
- Improved warehouse efficiency by implementing an effective inventory management system.
Retail Store Associate
Dollar Tree
10.2021 - 04.2022
- Managed time effectively by completing assigned tasks within designated deadlines
- Demonstrated effective communication skills while interacting with customers and coworkers
- Utilized POS system to accurately process payments and manage transactions
- Followed all company policies related to loss prevention initiatives
- Provided excellent customer service by responding to inquiries, providing product knowledge, and resolving complaints
- Assisted in training new associates on company policies and procedures
- Worked effectively as part of a team to complete tasks efficiently
- Developed strong organizational skills by managing inventory, stocking shelves, and maintaining store cleanliness.
- Collaborated with team members to achieve store sales targets consistently.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales by providing exceptional customer service and product knowledge.
Education
Certification In Medical Assistant Candidate - Medical Assistant
UEI Morrow
Morrow, GA12.2023
Skills
- EMR Systems
- Sterile Procedures and Techniques
- Assisting with Physical Exams
- Charting Expertise
- X-Ray Processing
- Prepare Treatment Rooms
- Updating Medical Records
- Sterilize Instruments
Customer Service
Customer Assistance
Cash Handling Accuracy
Attention to Detail Focus
Certification
- OSHA / HIPPA
- PHLEBOTOMY
- CPR/BLS
Accomplishments
- Achieved 100% through effectively helping with shipping and receiving orders.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% by completing stocking with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Awards and Honors in 2023
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hours4-day work weekHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveQuote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Software
Languages
English
Native or Bilingual
Interests
Community
Traveling
dancing and reading
I dance to release stress and anger.
I read just for fun and to calm my mind from roaming.
Timeline
Store Associate
7-eleven
02.2024 - Current
Sortation Associate
IFCO
04.2023 - 07.2023
Medical Assistant Candidate
UEI College Morrow
01.2023 - 02.2024
Distribution Clerk
Luxottica
04.2022 - 05.2023
Retail Store Associate
Dollar Tree
10.2021 - 04.2022
Certification In Medical Assistant Candidate - Medical Assistant
UEI Morrow
- OSHA / HIPPA
- PHLEBOTOMY
- CPR/BLS
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