Amanda Westbrook
Lafayette,Indiana
Summary
I have 20+ years in customer and I have 15+ years in management I am looking for a company to build my future with. Where I can be a dedicated team player. I'm proficient in communication, both verbal and written.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
EXPERIENCE SERV-U-SUCCESS
03.2023 - Current
- I am responsible for overseeing the daily needs of our store
- I supervise our crew to ensure daily projects are done and daily goals are being met
- I am also doing a number of other things throughout the day
- I am responsible for writing the schedule, ordering all products needed throughout the week, following sales plans, and meeting standard operating procedures
- I ensure we are meeting daily, weekly and yearly sales goals
- I analyze sales versus spending to ensure goals are being met
- I also provide customer service throughout the day as well.
Various Positions
KROGER
01.2013 - 02.2023
- I worked in several positions in my many years with Kroger
- I ran the General Merchandise department
- I was responsible for the daily needs of this department
- Meaning ordering, scheduling, sales plans, and sales goals
- I supervised three other people to ensure projects were completed in a timely manner
- I ran the Deli and Bakery department
- I was Serve Safe certified
- Which means I had a special certificate in handling food safely
- I did a monthly inventory
- I was responsible for the daily needs of this department
- Meaning ordering, scheduling, sales plans, and sales goals
- I supervised up to ten other people to ensure projects were completed in a timely manner
- I also ran the produce department in this store
- I was responsible for the daily needs of this department and meeting freshness requirements
- Meaning ordering, scheduling, sales plans, and sales goals
- I did a monthly inventory
- I supervised eight other people to ensure projects were completed in a timely manner.
Education
Bryant and Stratton college online
BUFFALO, NEW YORKSkills
- I have 20 years of management experience in a customer-based
- I am a fast learner
- I am good in a fast-paced environment
- My experience has led me to have many skills that I believe will benefit your company and further my career
- CPT Coding
- ICD Coding
- ICD-9
- Medical Billing
- Medical Coding
- EMR Systems
- Produce Experience
- I am self-motivated and very well organized
- Inventory control
- Order management system
- Management
- Schedule management
- Freight
- Stocking
- Customer service
- Grocery store
- Food handling
- Google Docs
- Typing
- Sales
- Banking
- Windows
- Hospitality
- Recruiting
- Onboarding
- Restaurant management
- Leadership
- Medical records
- Medical terminology
- Medical coding
- ICD-10
- EMR systems
- ICD coding
- Anatomy knowledge
- Classroom experience
- Presentation skills
- Childcare
- Department Oversight
- Operations Oversight
- Store Organization
- Business Development
- Records Management
- Loss Prevention
- Customer Relations
- Stock Management
- Inventory Control
- Customer Experience
- Staff Management
- Human Resource Policies
- Customer Service Management
- Strategic Planning
- Assignment Delegation
- Staff Scheduling
- Mentoring and Coaching
- Performance Evaluations
- Cost Control
- Database Management
- Inventory Counting
- Strategic Merchandising
- Upselling and Cross Selling
- Microsoft Office Suite
- Flexible Schedule
- POS Systems Operations
- Time Management
Certification
- ServSafe
- Medical Coding Certification
Timeline
Assistant Store Manager
EXPERIENCE SERV-U-SUCCESS
03.2023 - Current
Various Positions
KROGER
01.2013 - 02.2023
Bryant and Stratton college online