Sharlin James
Tata Consultancy Services
20
years of professional experience
1
Certification
Certified Scrum Product Owner | Certified Scrum Master| Business Analyst
Versatile professional with 10+ years of diverse experience across IT, Human Resources, Finance, and Project Management. Proven ability to manage complex projects and resolve issues in fast-paced, dynamic environments. Experienced Agile Product Owner skilled in backlog prioritization, sprint planning, and driving stakeholder engagement. Strong collaborator with a focus on delivering impactful product outcomes. Committed to continuous learning and ongoing professional growth.
Work History
Business Analyst
3 Years 10 Months- Consultant Product Owner at one of the Fortune 500 companies and a Global Financial Services Firm.
- Lead a team of Product Owners to drive product strategy, roadmap development, and backlog management for enterprise HR data initiatives
- Ensure alignment with organizational priorities by coordinating with stakeholders and facilitating cross-squad collaboration
- Engage with Agile squads and participate in sprint ceremonies to maintain focus on product vision and delivery priorities
- Define, refine, and prioritize product backlogs; approve user stories to ensure business requirements and sprint objectives are met
- Orchestrate cross-functional efforts to integrate HR data from Workday into an internal platform, enabling automated reporting via Snowflake and Power BI
- Oversee end-to-end project delivery, including UAT, release planning, and post-deployment support
- Lead the ongoing migration of the Applicant Tracking System (ATS) data distribution platform from a legacy system through full SDLC execution to go-live
- Represent the squad at the fleet level—communicate progress, manage escalations, and ensure data quality and governance excellence
- Conduct training sessions for users on the internal Data Distribution Platform to drive adoption and improve data literacy
Project Manager - Intern
1 Year- Analyzed project scope and coordinated with cross-functional and offshore teams, ensuring resources were optimized to meet delivery deadlines.
- Translated client requirements into actionable deliverables for development and testing teams, while serving as a Business Consultant and a Business Analyst.
- Partnered with management on SLA preparation, and coached teams on Agile/Scrum practices to drive process excellence.
- Built and established strong partnerships with teams, vendors and contractors.
Business Analyst & HR Manager
3 Years 9 Months- Played a key role in managing in-house Human Resource Management Software (PULSE), overseeing end-to-end HR, onboarding, payroll, invoicing, and vendor management functionalities.
- Served as Business Analyst, eliciting and documenting functional/non-functional requirements, creating use cases, user stories, prototypes, wireframes, and mockups, and re-evaluating UAT acceptance criteria.
- Coordinated with development and QA teams, tracked API integrations (ADP, Vendor Management Systems), and delivered workflow presentations on HR and back-office processes.
- Hands-on with HRMS & VMS platforms. Implemented payroll processes ensuring compliance and accuracy.
- Managed accounts receivable reporting, ensured timely collections, enforced invoicing procedures, and led business process improvements that boosted productivity.
Analyst
1 Year 3 Months- Managed financial reporting for funds, including preparation of portfolio statements, proofreading balance sheets, and creating short/long-form reports from basic to web versions.
- Prepared client notes covering accounting policies, gains/losses, income, expenses, and taxation, ensuring accurate month-end closing, performance calculations, and reporting.
- Handled multi-manager fund operations, resolved critical issues, liaised with pricing teams, and coordinated with auditors to address and communicate audit queries effectively.
Finance and HR Executive
11 Months- Possess comprehensive experience in compensation and benefits administration, accounting, taxation, and labor welfare management, ensuring compliance with regulatory and organizational standards.
- Conducted production facility visits to monitor operations, evaluate workflow efficiency, and ensure smooth functioning of processes in line with quality and safety requirements.
Education
MBA - Human Resource Management
Post Graduate Diploma - Financial Management
Bachelor of Commerce
Skills
Experience in Workday ATS
HCM
API testing using Postman and Fiddler tools
JSON schema validation
Legacy system analysis and Data migration
Knowledge of MongoDB
Knowledge and experience in Data Management
Foundational knowledge of Gen AI
Agentic AI
Agile methodology
JIRA project management
JIRA issue tracking
Proficient in MS Excel
Power Query
Power Point
Effective communication & Interpersonal skills
Stakeholder Analysis
Attention to detail
Emotional Intelligence
Certification
- Certified Scrum Product Owner CSPO, Scrum Alliance
- Certified Scrum Master- CSM, Scrum Alliance
- Agile Project Leadership, LinkedIn, 2021
- Strategic Thinking, LinkedIn, 2021
- Human Resources - Payroll, LinkedIn, 2021
- Business Analyst training, YesM Systems, 2021
- Sarbanes-Oxley Trained Professional (SOTP), Management and Strategy Institute, USA, 2015, 1672518
- SAP FICO, IDOSAP, Canada, 2008
Timeline
Business Analyst
Tata Consultancy Services
10.2022 - CurrentRead More
Project Manager - Intern
Justo Global
09.2021 - 09.2022Read More
Business Analyst & HR Manager
Fintech Consulting LLC DBA Ap Task
09.2015 - 06.2019Read More
Analyst
Northern Trust
02.2008 - 05.2009Read More
Finance and HR Executive
SMGPL
02.2007 - 01.2008Read More
Annamalai University
MBA from Human Resource Management
Read More
Annamalai University
Post Graduate Diploma from Financial Management
Read More
Bharathiyar University
Bachelor of Commerce
Read More
References
References available upon request.