SHARMAIN EUNICK BURCH
42 W 129th St Apt 2E NY ,NY
Summary
Dedicated and versatile professional with 7 years of experience in childcare, restaurant services, and customer service. Known for strong customer service and management skills, with a proven ability to quickly learn new processes and adapt to dynamic environments. Highly effective in both verbal and written communication, and proficient with computer applications. Committed to contributing to the success and growth of an organization while providing exceptional service and leadership.
Overview
7
7
years of professional experience
Work History
Customer service
AD MEYERS Uniform
07.2022 - Current
- Managed the distribution and provision of government issued uniforms.
- Maintained accurate records and ensured efficient cash handling and management.
- Conducted Regular stocktaking and inventory audits to ensure proper stock levels.
- Provided exceptional customer service through timely communication and professional interactions.
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
Restaurant Worker
Fish N' Ting Restaurant, Bar & Lounge
01.2021 - 07.2022
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Child Care Worker
Tender Loving Daycare
01.2018 - 12.2020
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established positive relationships with parents by providing regular updates on their child development.
- Fostered relationships with children and provided a safe, inclusive, and positive environment.
- Cleaned and sanitized childcare toys. Ensuring that play areas are hygienic and free of harmful objects.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
High School Leaving Certificate -
Yallahs High School
01.1992
Skills
- Strong customer service and management skills
- Quick learner with the ability to absorb new information rapidly
- Adherence to safety protocols and guidelines
- Efficient task completion within set timeframes
- Able to follow and prioritize work schedules
- Sound judgment in handling unexpected situations
- Effective written and verbal communication
- Proficient in computer applications
References
- Norma Kirkland, 914-482-5835
- Nicola Murray, 347-388-2906
Mission
To be a part of a growing and successful organization, seeking a position that will allow me to add value and actively engage in initiatives that will allow for personal and professional growth and development.
Timeline
Customer service
AD MEYERS Uniform
07.2022 - Current
Restaurant Worker
Fish N' Ting Restaurant, Bar & Lounge
01.2021 - 07.2022
Child Care Worker
Tender Loving Daycare
01.2018 - 12.2020
High School Leaving Certificate -
Yallahs High School
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