Sharmaine Farmer
Romulus,MI
Summary
Restaurant management professional with 4+ years of experience providing exceptional dining experiences. Looking for an opportunity to continue to increase restaurant sales through extraordinary customer service and strong leadership skills.
Overview
8
8
years of professional experience
Work History
Associate
Amazon Fulliment Center
Romulus, MI
08.2018 - 02.2025
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Worked safely around moving machinery.
Host/Assistant Manager/ Server
Minnies
Detroit, MI
09.2021 - 01.2024
- Successfully planned and managed several private events with budgets ranging from 5K-20K.
- Trained and onboarded multiple FOH staff.
- Resolved all issues related to the flow of the restaurant, customer service and take out ordering.
Hostess, Admin, Assistant Manager ,Server
24grille
Detroit, MI
06.2017 - 03.2021
- Created organization systems for inventory control,merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Managed restaurant daily operations and flow of business through the utilization of teamwork, cash handling, providing exceptional customer service that exceeds guest's expectations.
- Responsible for recruiting, interviewing, and training new employees to fill vacant positions.
- Handled social media marketing for the restaurant.
- Developed a disciplinary procedure for organization.
Education
Master of Arts - Fashion/Fiber Major
College For Creative Studies
Detroit, MIFashion Merchandising Business Degree
Wayne Community College
Taylor, MISkills
- Customer Service
- Knowledge of Microsoft Excel
- Staff Management
- Highly Organized
- Active Listening and Communication
Timeline
Host/Assistant Manager/ Server
Minnies
09.2021 - 01.2024
Associate
Amazon Fulliment Center
08.2018 - 02.2025
Hostess, Admin, Assistant Manager ,Server
24grille
06.2017 - 03.2021
Master of Arts - Fashion/Fiber Major
College For Creative Studies
Fashion Merchandising Business Degree
Wayne Community College