Summary
Overview
Work History
Education
Skills
Timeline
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Sharnetta Johnson

Cahokis Heights,IL

Summary

Seeking a Retail Sales Specialist role with 14 years of management experience in retail environments, including furniture and dollar stores. Skilled in achieving sales targets, commission-based environments, and customer satisfaction. Proficient in wireless and TV product knowledge, driving sales growth, and team development. Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.

Overview

15
15
years of professional experience

Work History

Warehouse Sorter

Amazon
07.2024 - Current
  • Maintained a clean and organized work environment, ensuring safety standards were consistently met.
  • Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
  • Adhered to company policies and procedures while performing daily tasks, contributing to overall operational success.
  • Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
  • Collaborated effectively with team members to optimize workflow and streamline the sorting process.

GM/Store Manager

Arron's Furniture
12.2021 - 05.2024
  • Maintain high customer satisfaction by delivering outstanding sales service and providing informed product knowledge.
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Achieved sales targets consistently by employing persuasive negotiation techniques and building strong relationships with key clients.
  • Drove revenue growth through the execution of targeted marketing campaigns designed to attract new clientele.
  • Optimized inventory management, implementing accurate forecasting methods to minimize stock discrepancies and prevent excess waste.

Secretary

C J Bookkeeping & Associate Services
02.2021 - 09.2021
  • Managed a robust filing system, ensuring both paper and electronic documents were cataloged and retrieved efficiently.

Store Manager

Dollar General
08.2009 - 03.2021
  • Manage daily operational tasks including paperwork processing, cash reconciliation, and preparation of bank deposits to ensure smooth store operations.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Some College (No Degree) -

SWIC Southwestern Illinois College
Bellevile, IL

Skills

  • Administering Payroll
  • Vendor Relation Skills
  • Prioritization and Time Management
  • Inventory Purchasing
  • Confidentiality Understanding
  • Customer Experience
  • Product Demonstrations
  • Team Player
  • Sales Goals
  • Technology Knowledge
  • Package handling
  • Loading and unloading
  • Workplace Cleanliness
  • Adaptable to change
  • Forklift Operation

Timeline

Warehouse Sorter

Amazon
07.2024 - Current

GM/Store Manager

Arron's Furniture
12.2021 - 05.2024

Secretary

C J Bookkeeping & Associate Services
02.2021 - 09.2021

Store Manager

Dollar General
08.2009 - 03.2021

Some College (No Degree) -

SWIC Southwestern Illinois College

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Sharnetta Johnson