SHARON ALLEN
Mesquite,TX
Summary
My goal is to succeed in a stimulating and challenging environment that will allow me to utilize my skills and to develop new talents and advancement opportunities.
Overview
10
10
years of professional experience
Work History
Marketing & Growth Associate
Arona Home Essentials
05.2024 - 10.2024
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Credit Manager
Bestway Rentals
04.2023 - 04.2024
- Help our customers achieve product ownership through on time renewals
- Essentials Functions
- Greeting customers as they enter the store
- Establish professional communications and problem solving skills with customers
- Responsible for maintaining, organizing, protecting, and storing products in stock room area
- Develop collection skills to help grow our customer base
- Bring energy and enthusiasm to exceed customer service expectations
- Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interactions
Customer Accounts Advisor
Aarons
01.2019 - 03.2023
- Assist in managing the collections process
- Collect revenue and protect company assets
- Counsel customers to gain timely renewal payments
- Contact customer directly by phone who have not made payments to get the customer current
- Maintain and update customer database
CCA/PSE Mail Processing Clerk
USPS
09.2018 - 01.2019
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
- Conducted routine maintenance on mail processing machines, ensuring consistent uptime and reducing the need for costly repairs or replacements.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
MT & SM
Aarons Sales & Lease
06.2016 - 09.2018
- Assist in managing the collections process
- Counsel customers to gain timely renewal payments
- Contact customer directly by phone who have not made payments to get the customer current
- Maintain and update customer database
- Personally support every customer to Own it
- Manage the overall sales functions of the store inside and out
- Set and achieve weekly and monthly sales goals
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
Office Administrator
Electricman Inc
06.2014 - 04.2016
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
Education
DIPLOMA -
RICHARDSON HIGH SCHOOL
05.1976
Skills
- Customer service
- Time management
- Computer skills
- Leadership qualities
- Workplace safety
- Relationship building
- Flexible schedule
- Honest and dependable
- Reliable and responsible
- Team cooperation
- Friendly and helpful
References
References upon request.
Languages
English
Interests
Helping children to learn how to accept responsible of there own actions and willing to learn from it We fall down however get back up Regardless how life may treat us
Timeline
Marketing & Growth Associate
Arona Home Essentials
05.2024 - 10.2024
Credit Manager
Bestway Rentals
04.2023 - 04.2024
Customer Accounts Advisor
Aarons
01.2019 - 03.2023
CCA/PSE Mail Processing Clerk
USPS
09.2018 - 01.2019
MT & SM
Aarons Sales & Lease
06.2016 - 09.2018
Office Administrator
Electricman Inc
06.2014 - 04.2016
DIPLOMA -
RICHARDSON HIGH SCHOOL
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