Sharon Arevalo
Queens,NY
Summary
Dedicated bartender with expertise in cocktail preparation and inventory management. Proven ability to provide exceptional customer service and mentor new staff, ensuring a high-quality experience for patrons.
Overview
11
11
years of professional experience
Work History
Bartender
Stout's Pub
New York, New York
08.2014 - Current
- Crafted and served a variety of cocktails and beverages for patrons.
- Managed inventory levels and restocked bar supplies as needed.
- Provided excellent customer service and built rapport with regulars.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new staff on beverage preparation and service standards.
- Handled cash transactions accurately during busy service hours.
- Collaborated with kitchen staff to ensure timely food and drink orders.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
server
the Bronx Draft House
The Bronx, New York
03.2021 - 04.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took and processed food and beverage orders accurately.
- Recommended menu items based on customer preferences and dietary restrictions.
Education
High School Diploma -
High School For Arts And Business
Queens, NY06-2010
Skills
- Cocktail preparation
- Inventory management
- Customer service excellence
- Training and mentoring
- POS operation
- Food and beverage expertise
- Staff training
- Food and beverage pairing
- Event coordination
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Adaptability
Timeline
server
the Bronx Draft House
03.2021 - 04.2022
Bartender
Stout's Pub
08.2014 - Current
High School Diploma -
High School For Arts And Business