Sara Hummel
Wallaceton,PA
Summary
Results-driven retail management professional determined to exceed company goals. Successful at leveraging financial and marketing education to make smart merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
33
33
years of professional experience
Work History
Talent Development Manager
Nittany Minitmart
State College, PA
04.2024 - Current
- Mitigated risks associated with turnover through targeted retention strategies focused on employee satisfaction and growth opportunities.
- Coached high-potential employees through personalized career planning sessions, supporting their progression into leadership roles within the organization.
- Evaluated existing learning materials, ensuring alignment with organizational objectives and industry best practices.
- Fostered continuous growth mindset through the promotion of advanced adult education strategies.
- Aligned employee training methods with corporate goals, enhancing long-term success.
Store Manager
Lowes
State College, PA
02.2018 - 04.2024
- Implemented cost-saving measures and efficient inventory management strategies.
- Enhanced customer contentment by training staff in service excellence and product expertise.
- Increased profitability by implementing unique merchandising strategies.
- Formulated a successful strategy for employee retention, achieving a notable decrease in turnover.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Oversaw daily store activities to ensure seamless operations.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Built strong connections with customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Co Manager
Walmart
State College, PA
12.1991 - 02.2018
- Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
- Streamlined operational processes for increased efficiency, leading to reduced costs and improved customer experience.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Managed budget planning, expense tracking, and payroll administration effectively.
- Established strong relationships with vendors, negotiating favorable pricing agreements and securing high-quality products for the store.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Clearfield Area Schools
Clearfield, PA05.1987
Applied Business Certification -
Clearfield County Career And Technology Center
Clearfield, PA05.1987
Skills
- Store Merchandising
- Strategic Thinker
- Product Merchandising
- Leading Staff Meetings
- Recruiting and Hiring
- Project Management
- Talent Recruitment
- Risk Management
- Promotional Planning
- Operations Management
References
References available upon request.
Timeline
Talent Development Manager
Nittany Minitmart
04.2024 - Current
Store Manager
Lowes
02.2018 - 04.2024
Co Manager
Walmart
12.1991 - 02.2018
High School Diploma -
Clearfield Area Schools
Applied Business Certification -
Clearfield County Career And Technology Center