Sharon Brown
Baltimore,MD
Summary
Detail-oriented professional with extensive experience in customs compliance, international logistics, and customer service. Proven track record in utilizing the Harmonized Tariff Schedule to ensure accurate customs entries and timely deliveries.
Overview
33
33
years of professional experience
Work History
Account Representative
Expeditors International
Elkridge, Maryland
01.2020 - 01.2026
- Proactively managed international inbound imports to the US, utilizing Harmonized Tariff Schedule to classify customs entries. Provided the highest quality of customer service to diversified customer base
Import Acount Manager
Vandegrift Forwarding
Baltimore, Maryland
02.2017 - 12.2019
- Make the necessary arrangements for customs clearance for air/ocean
- Provide the best customer service to clients for tracking of their shipments
- Arrange delivery to consignee door
Senior Account Coordinator
Samuel Shapiro & Company Inc.
Baltimore, Maryland
12.1992 - 01.2017
- Clear imports thru US Customs
- Coordinated logistics for shipments to ensure timely deliveries.
- Manage client communications to address inquiries and resolve issues
Education
High School Diploma -
Mergenthaler Vocational High School
Baltimore MD06-1984
Some College (No Degree) - Criminal Justice
Community College of Baltimore
Baltimore, MDSkills
- Customs compliance
- International logistics
- Harmonized Tariff Schedule
- Shipment tracking
- Customer service
- Import regulations
Timeline
Account Representative
Expeditors International
01.2020 - 01.2026
Import Acount Manager
Vandegrift Forwarding
02.2017 - 12.2019
Senior Account Coordinator
Samuel Shapiro & Company Inc.
12.1992 - 01.2017
High School Diploma -
Mergenthaler Vocational High School
Some College (No Degree) - Criminal Justice
Community College of Baltimore