Sharon Butterfield
Springville,UT
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
24
24
years of professional experience
Work History
Line Cook, Prep Cook, Server
Olive Garden Restaurant
Springville , UT
08.2020 - Current
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Grilled meats and seafood to customer specifications.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Food Service Specialist
Utah Army National Guard
Draper, UT
10.2002 - 10.2010
- Managed menu planning, food and supply purchases and inventory coordination.
- Maintain documents, as well as professional and personal military standards of excellence in all areas.
- Utilized standard recipes to bake, fry, steam or otherwise prepare dishes.
Cook
Brick Oven Restaurant
Provo, UT
09.2005 - 05.2006
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Shift Supervisor, Assistant Manager
Mcdonald’s Restaurant
Cedar City, UT
09.2002 - 10.2006
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
BS - Behavioral Science
Utah Valley University
Orem, UTBS - Theatrical Arts
Utah Valley University
2014
Skills
- Operational Oversight
- Staff Management
- Collaboration and Teamwork
- Food Safety and Sanitation Standards
- Menu Memorization and Presentation
- Attention to Detail
- Customer Service and Rapport
- Prioritization and Organization
- Food Preparing, Plating and Presentation
- Conflict and Complaint Resolution
- Adaptable and Flexible
Timeline
Line Cook, Prep Cook, Server
Olive Garden Restaurant
08.2020 - Current
Cook
Brick Oven Restaurant
09.2005 - 05.2006
Food Service Specialist
Utah Army National Guard
10.2002 - 10.2010
Shift Supervisor, Assistant Manager
Mcdonald’s Restaurant
09.2002 - 10.2006
BS - Behavioral Science
Utah Valley University
BS - Theatrical Arts
Utah Valley University