Sharon Cole
Arlington,TX
Summary
Detail-oriented Executive Assistant recognized for exceptional problem-solving and interpersonal communication skills. Experienced in managing complex schedules with proven expertise in administrative support and process improvement. Known for enhancing team efficiency and delivering exceptional customer service.
Overview
18
18
years of professional experience
Work History
Executive Assistant
Sewell Automotive
Dallas, TX
06.2016 - Current
- Coordinated complex executive schedules, ensuring optimal time management and prioritization of meetings.
- Mentored junior administrative staff (Receptionists) and Executive Assistants at 2 different Sewell dealerships, fostering skill development and promoting a cohesive team environment.
- Analyzed administrative procedures, identifying areas for improvement that increased overall efficiency by implementing best practices and documenting procedures for training purposes.
- Managed travel logistics for executives, ensuring cost-effective arrangements without compromising quality.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Fostered positive work environment, organizing team-building activities and events.
Payroll Manager
Verizon
Irving, TX
04.2008 - 03.2016
- Streamlined payroll processes, enhancing efficiency and accuracy across multi-state operations for the Short Term Disability Team of 12 employees.
- Led cross-functional teams to implement payroll software upgrades, improving user experience and data integrity.
- Developed comprehensive training programs for payroll staff, fostering skill development and process adherence.
- Ensured compliance with federal and state regulations, minimizing risks and potential liabilities for the organization as measured by Sarbanes - Oxley.
Education
Bachelor of Arts - Business Management
Dallas Baptist University
Dallas, TX12-1995
High School Diploma -
Skiatook High School
Skiatook05-1968
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Customer service
- Interpersonal communication
- Phone etiquette
- Business correspondence
- Process improvements
- Resourceful
Timeline
Executive Assistant
Sewell Automotive
06.2016 - Current
Payroll Manager
Verizon
04.2008 - 03.2016
Bachelor of Arts - Business Management
Dallas Baptist University
High School Diploma -
Skiatook High School