Sharon Darby

• Analyzed sales data to identify trends and develop strategies for improving store performance.
• Implemented visual merchandising standards to enhance customer engagement and drive sales.
• Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
• Collaborated with management on promotional planning to maximize store profitability and visibility.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.

Payroll for 60 employees, accounts payable and accounts receivable, general ledger through trial balance, all banking , bookkeeping, employee health insurance plans, onboarding, direct deposit, communication with our oil industry clients and geophysical contractors.