Sharon Devereaux
Macon,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Manager of Operations
S&D Vinyls
04.2020 - 10.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Human Resources Manager
First Impression Cleaning Service
09.2018 - 04.2020
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Education
Business Administration And Management
Central Ga Technical College
Macon, GA 05.2025
Skills
- Sales Tracking
- Financial Oversight
- Cost Control
- Quality Assurance
- Customer Service Management
- Training Management
- Business Leadership
- Staff Hiring
- Payroll Administration and Timekeeping
Timeline
Manager of Operations
S&D Vinyls
04.2020 - 10.2023
Human Resources Manager
First Impression Cleaning Service
09.2018 - 04.2020
Business Administration And Management
Central Ga Technical College
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