Sharon Dunker
Gasport,NY
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with over 25 years of experience in team leadership in customer service industry. Background includes sales, management and customer service in fast-paced settings. Highly proactive manager with 25 years of experience in team leadership in customer service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Olive Leaf Family Restaurant
01.2018 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
High School Diploma -
Royalton Hartland
Middleport, NYSkills
- Food Preparation and Safety
- Personnel Recruiting
- Restaurant Promotion Management
- Honed Marketing Skills
- Investigating Complaints
- Full Service Restaurant Background
- Anticipating Problems
- Staff Scheduling
- Business Operations Expertise
Timeline
Restaurant Manager
Olive Leaf Family Restaurant
01.2018 - Current
High School Diploma -
Royalton Hartland
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