Efficient administrative professional skilled in multitasking and problem-solving. Known for exceptional attention to detail and effective communication, contributing to seamless office operations and improved customer satisfaction.
Overview
6
6
years of professional experience
Work History
Administrative Clerk
Sunrise Senior Assisted Living
Findlay, OH
09.2020 - Current
Supported administrative tasks, enhancing data entry accuracy and report generation efficiency.
Implemented filing systems to enhance document organization and access.
Organized and maintained filing systems both electronically and manually.
Performed data entry duties to update client information in databases.
Provided administrative support to the executive team.
Managed daily office operations, including scheduling appointments and managing incoming calls.
Answered phone, directing calls to appropriate colleagues to streamline communication.
Communicated effectively with residents, families, and staff to address inquiries.
Delivered exceptional customer service through direct communication with clients and team members.
Greeted and signed in visitors to facilitate front office operations.
Resolved customer complaints promptly, improving client satisfaction and retention.
Assisted other departments to ensure smooth operations.
Processed incoming mail and packages and placed envelopes in bins for employees.
Education
Some College (No Degree) - Business/Accounting
Stautzenberger College
Findlay, OH
Skills
Data entry
Document organization
Report generation
Office management
Scheduling and calendar management
Clerical support
Spreadsheet tracking
Office equipment operation
Mail routing
Phone call handling
Customer service
Attention to detail
Conflict resolution
Problem solving
Multitasking efficiency
Team collaboration
Maintaining confidentiality
Proofreading documents
Relationship building
Microsoft Excel
Interpersonal skills
Interpersonal skills
Work Preference
Job Search Status
Open to work
Work Type
Part Time
Salary Range
$15/hr - $30/hr
Accomplishments
Achieved a savings of over $30,000.00 by introducing a system for applying outstanding credits prior to paying debit.