Summary
Overview
Work History
Education
Skills
Work Preference
Accomplishments
Timeline
Generic
Open To Work

Sharon Fraley

Administrative Assistant
Findlay,OH

Summary

Efficient administrative professional skilled in multitasking and problem-solving. Known for exceptional attention to detail and effective communication, contributing to seamless office operations and improved customer satisfaction.

Overview

6
6
years of professional experience

Work History

Administrative Clerk

Sunrise Senior Assisted Living
Findlay, OH
09.2020 - Current
  • Supported administrative tasks, enhancing data entry accuracy and report generation efficiency.
  • Implemented filing systems to enhance document organization and access.
  • Organized and maintained filing systems both electronically and manually.
  • Performed data entry duties to update client information in databases.
  • Provided administrative support to the executive team.
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Answered phone, directing calls to appropriate colleagues to streamline communication.
  • Communicated effectively with residents, families, and staff to address inquiries.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Greeted and signed in visitors to facilitate front office operations.
  • Resolved customer complaints promptly, improving client satisfaction and retention.
  • Assisted other departments to ensure smooth operations.
  • Processed incoming mail and packages and placed envelopes in bins for employees.

Education

Some College (No Degree) - Business/Accounting

Stautzenberger College
Findlay, OH

Skills

  • Data entry
  • Document organization
  • Report generation
  • Office management
  • Scheduling and calendar management
  • Clerical support
  • Spreadsheet tracking
  • Office equipment operation
  • Mail routing
  • Phone call handling
  • Customer service
  • Attention to detail
  • Conflict resolution
  • Problem solving
  • Multitasking efficiency
  • Team collaboration
  • Maintaining confidentiality
  • Proofreading documents
  • Relationship building
  • Microsoft Excel
  • Interpersonal skills
  • Interpersonal skills

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Salary Range

$15/hr - $30/hr

Accomplishments

  • Achieved a savings of over $30,000.00 by introducing a system for applying outstanding credits prior to paying debit.

Timeline

Administrative Clerk

Sunrise Senior Assisted Living
09.2020 - Current

Some College (No Degree) - Business/Accounting

Stautzenberger College
Sharon FraleyAdministrative Assistant