Sharon Frazier
Winnsboro ,TX
Summary
Dynamic Billing Specialist with Expertise in Fiscal Reporting
Proven track record at Wood County Electric Cooperative, achieving four promotions since 2007. Skilled in team collaboration and data entry, ensuring high accuracy and operational excellence.
Overview
38
38
years of professional experience
Work History
Billing Specialist
Wood County Electric Cooperative
06.2007 - Current
- Achieved four promotions since 2007 from Customer Service Cashier, Member Service Representative, Work Order Clerk, Billing Clerk, and currently Billing Specialist.
- Oversee and train billing clerks and customer service call center.
- Identify, research, and resolve billing variances to maintain system accuracy and currency.
- Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
- Work with multiple departments to check proper billing information.
- Research and resolve billing discrepancies to enable accurate billing.
- Collaborate with customers to resolve disputes.
- Use data entry skills to accurately document and input statements.
- Produce and mail monthly statements to customers and assist with related requests for information and clarification.
- Process End-of-year Capital Refund Checks to 40,000+ customers
- Generate, procure, and present comprehensive reports to the board of directors
Medical Billing Clerk & Dental Assistant
Dr. Henry Cannaday, DDS
07.1986 - 05.2007
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies, and billing office.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
High School Diploma -
Winnsboro High School
Winnsboro, TX05-1984
Skills
- Business operations support
- Fiscal reporting
- Statement processing
- Proficient in Microsoft Office
- Account Management
- Customer Relationship Management
Timeline
Billing Specialist
Wood County Electric Cooperative
06.2007 - Current
Medical Billing Clerk & Dental Assistant
Dr. Henry Cannaday, DDS
07.1986 - 05.2007
High School Diploma -
Winnsboro High School
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